Megan Putter
London,ON
Summary
Outgoing and friendly customer service worker with excellent interpersonal communication strengths. Solid experience processing payments, handling foods and beverages, and meeting customer demands with diligent and well-organized mentality. In possession of a smart serve certification. Exceptional social skills, communication abilities and customer service background. Team player who pursues every opportunity to support team members and proactively address issues. Fast learner and adapter to new circumstances and challenges. Works well under pressure and in fast-paced settings.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
05.2021 - Current
- Cleaned counters, machines, utensils, and seating areas daily.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Controlled line and crowd with quick, efficient service.
- Explained beverage preparation and offered samples to help customers choose ideal items.
Education
Bachelor of Arts - Political Science
University of Western Ontario
London, ON05.2026
Skills
- Cash handling
- POS systems
- Up-selling
- Menu memorization
- Team leadership
- Fluent in Afrikaans
- Exceptional customer service
- Working in a fast-pace environment
Languages
English
Native or Bilingual
Afrikaans
Native or Bilingual
Timeline
Barista
Starbucks
05.2021 - Current
Bachelor of Arts - Political Science
University of Western Ontario