Megan Winsor
Grande Prairie,AB
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Driver
Little Red River Cree Nation
High Level, AB
10.2023 - Current
- Provided door-to-door service for passengers in a safe and courteous manner.
- Maintained contact with dispatch office to receive instructions and updates on routes, traffic conditions, and special requests.
- Followed all applicable laws, safety regulations, and defensive driving practices while operating vehicles.
- Ensured vehicle was clean and in proper working order before each shift.
- Inspected tires, lights, brakes, gas level, oil level. prior to each trip.
- Provided information about local areas such as points of interest or current or upcoming events when requested by customers.
- Assisted other drivers in need of help whenever possible.
- Followed safety rules to keep clean driving record with no accidents or incidents.
Assistant Supervisor - Meal Vouchers
Little Red River Cree Nation
High Level, AB
07.2023 - 10.2023
- Monitored employee performance and conducted regular reviews to identify areas for improvement.
- Trained new staff members on company policies, procedures and job expectations.
- Collaborated with managers from other departments to ensure smooth workflow across the organization.
- Filed paperwork and submitted reports to upper management.
- Delegated daily tasks to team members to optimize group productivity.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Organized and maintained filing systems for documents and records.
- Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
Sales Associate
Backyardz ‘n Billiardz
Grande Prairie, AB
06.2022 - 07.2023
- Provided accurate information about products, prices and services.
- Conducted daily maintenance of the pool/ hot tubs such as cleaning, skimming, and testing water chemistry.
- Generated leads through cold calling, emails, direct mailings.
- Attended trade show to promote products and services.
- Researched industry trends in order to create effective sales pitches.
- Built relationships with customers to encourage repeat business.
- Conducted inventories on a regular basis to track stock levels.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Demonstrated product features and benefits for customers' needs.
- Upsold additional items based on customer interests and needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
Route Manager
Molly Maid Canada
Grande Prairie, AB
03.2020 - 06.2021
- Regularly monitored route staff performance and provided feedback to ensure efficiency.
- Developed strategies for increasing customer satisfaction, loyalty, and profitability.
- Organized delivery routes according to customer needs and preferences.
- Ensured compliance with company policies and procedures related to route management.
- Trained new employees on proper safety protocols when operating vehicles.
- Analyzed data from past routes in order to optimize future routes for increased efficiency.
- Supervise and coordinate the daily cleaning activities in assigned areas, ensuring all tasks are completed to a high standard.
- Carry out regular inspections of work areas to ensure cleanliness standards are met and that health and safety regulations are adhered to.
- Ensure all cleaning materials, equipment and supplies are available as needed and that they are used correctly.
- Train new cleaners on job procedures, safety protocols and proper use of cleaning products and equipment.
- Work closely with management to develop strategies for improving cleaning services across the organisation.
- Organise regular deep cleans in critical areas such as bathrooms or kitchens; monitor progress throughout the process.
- Promote good working relationships between cleaners by encouraging team spirit among colleagues.
- Ensure all machinery is in good working condition by carrying out regular checks; arrange repairs as necessary.
- Participate actively in recruitment processes by interviewing candidates for cleaner positions; make recommendations accordingly.
- Stocked carts/cars with supplies to keep carts/cars organized and clean.
Farmer's Market Manager
High Level Farmers Market
High Level, AB
06.2020 - 10.2020
- Developed and implemented marketing strategies to drive sales growth at the Farmer's Market.
- Conducted research to identify potential vendors for the Farmer's Market.
- Assisted in resolving customer complaints or inquiries regarding products purchased from vendors at the market.
- Ensured compliance with applicable laws, regulations, and safety standards related to operating a Farmers' Market.
- Provided guidance on food safety protocols to vendors selling food items at the market.
- Stocked restrooms with paper products and soap dispensers.
- Sanitized all restroom fixtures including sinks, toilets, urinals, mirrors, walls and floors.
Residential Support Worker
Northwest Regional FASD Society
High Level, AB
05.2016 - 12.2020
- Provided guidance and support to residents in crisis situations.
- Facilitated group activities and monitored individual progress towards goals.
- Developed and implemented behavior modification plans for challenging behaviors.
- Assisted with medication administration and management as needed.
- Collaborated with other healthcare professionals to ensure best practice standards were maintained.
- Conducted safety checks on all areas of the facility.
- Transported residents to appointments, meetings, recreational outings..
- Identified potential risks or hazards in the facility environment and developed strategies to address them.
- Provided emotional support to residents during difficult times.
- Participated in team meetings to discuss current issues related to clients' welfare.
- Managed client finances including budgeting, banking, bill payments .
- Organized leisure activities such as games, sports events, art classes .
- Monitored clients' health conditions and reported any changes or concerns immediately.
- Educated clients about healthy lifestyle habits such as nutrition and exercise.
- Supported clients in developing independent living skills such as cooking or laundry.
- Administered first aid when necessary and provided follow-up care instructions.
- Planned and implemented appropriate activities to encourage residents to be social and active.
- Recorded participants' daily progress, noted trends and addressed negative strategies to help redirect actions and improve progress.
- Completed bed, welfare and security checks on residents.
Night Auditor
Four Winds Centre
High Level, AB
08.2015 - 02.2016
- Greeted arriving guests and checked them in to their rooms.
- Processed guest check-outs, including payment processing and providing receipts.
- Monitored hotel occupancy, rate availability, and special requests or needs of guests.
- Performed nightly audits of all cashiering staff by verifying accuracy of shift paperwork and balancing accounts.
- Responded to customer inquiries regarding hotel services, reservations, directions.
- Answered telephone calls from customers related to billing inquiries or complaints.
- Swept, mopped and vacuumed floors to ensure cleanliness.
- Cleaned bathrooms, including toilets, sinks and mirrors.
- Stocked supplies such as soap, toilet paper and paper towels.
- Emptied trash cans and disposed of waste materials properly.
Customer Service Cashier
Corner Gas
High Level, AB
06.2013 - 07.2015
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Ensured store was opened and closed in a timely manner according to company policies.
- Maintained accurate records of merchandise, inventory levels, sales, returns, and staff transactions.
- Organized backroom storage areas to maximize efficiency of space utilization.
- Loaded and unloaded propane cylinders using proper safety protocols.
- Maintained safe and efficient operation of filling propane.
Customer Service Cashier
I.D.A. - High Level Value Drugs
High Level, AB
04.2012 - 04.2014
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Assisted customers with locating merchandise within the store.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
Education
Sell Safe Cannabis Staff Training
Alberta Gaming And Liquor Commission
High Level, AB02-2021
Qualified Cannabis Worker
Alberta Gaming And Liquor Commission
High Level, AB02-2021
Child Development Assistant
Government of Alberta
High Level, AB10-2019
Medication Administration
Breath For Life Inc.
High Level, AB01-2016
PEBBLES
NWR FASD SOCIETY
High Level, AB01-2016
High School Diploma -
High Level Public School
High Level, AB06-2014
Skills
- Confidentiality Understanding
- Problem-Solving
- Customer Service
- Time Management
- New Employee Training
- Punctual and Reliable
- Valid Driver's License
- Clean Driving Record
Timeline
Driver
Little Red River Cree Nation
10.2023 - Current
Assistant Supervisor - Meal Vouchers
Little Red River Cree Nation
07.2023 - 10.2023
Sales Associate
Backyardz ‘n Billiardz
06.2022 - 07.2023
Farmer's Market Manager
High Level Farmers Market
06.2020 - 10.2020
Route Manager
Molly Maid Canada
03.2020 - 06.2021
Residential Support Worker
Northwest Regional FASD Society
05.2016 - 12.2020
Night Auditor
Four Winds Centre
08.2015 - 02.2016
Customer Service Cashier
Corner Gas
06.2013 - 07.2015
Customer Service Cashier
I.D.A. - High Level Value Drugs
04.2012 - 04.2014
Sell Safe Cannabis Staff Training
Alberta Gaming And Liquor Commission
Qualified Cannabis Worker
Alberta Gaming And Liquor Commission
Child Development Assistant
Government of Alberta
Medication Administration
Breath For Life Inc.
PEBBLES
NWR FASD SOCIETY
High School Diploma -
High Level Public School
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