Megan Tucker

Primary responsibility/caregiver for 4 young children

• Maintained a professional and welcoming atmosphere, fostering strong relationships with patients and encouraging referrals.
• Assisted in the recruitment of high-quality dental staff to ensure exceptional patient care.
• Professionally triaged all patient concerns and inquiries, maintaining excellent client relations, and improving patient loyalty.
• Collaborated closely with dentists to create customized treatment plans that best met individual patient needs while maximizing practice profitability.
• Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
• Optimized billing procedures and diligently followed up on all outstanding invoices.

• Scanned medical records in digital format for easy retrieval and accessibility.
• Processed medical records requests from outside providers according to facility, state, and federal law.
• Ongoing maintenance of all patient records, in compliance with HIPAA regulations.