Motivated undergraduate student with a strong desire to apply academic knowledge in a practical setting. Proven ability to meet deadlines independently or as part of a team. Dependable, reliable, and eager to contribute to organizational growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Starbucks
01.2025 - Current
Enforced company policies and regulations with employees.
Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility were consistently met or exceeded expectations.
Managed shift operations, supplied resources, and monitored team performance to keep business profitable and running smoothly.
Promoted a positive work environment through open communication and effective conflict resolution strategies.
Cultivated professional working relationships with peers and supervisors.
Barista
Starbucks
04.2020 - 01.2025
Protected agency by adhering to professional standards, policies, and procedures
Promotes the culture, values, and missions of the company
Respond to questions, concerns, order, and complaints in an efficient and polite manner
Maintain a clean and safe environment
Accurately handle cash and credit card payments
Ability to memorize new recipes, procedures, and policies
Ability to multitask
Mentor and train new partners to feel welcome, and comfortable, and become great team members
Internship Student
Sunderlin Behavioral Interventions
09.2021 - 12.2021
Met regularly with clients to support case plan accomplishment and reevaluate goals.
Followed strict data confidentiality rules to keep client information secure.
Observed clients to detect unusual or harmful behavior and reported observations to professional staff.
Served as mentor and role model for learners by demonstrating appropriate behavior.
Kept accurate reports, records and files on individual students.
Attended professional development activities to learn best practices in teaching.
Submitted reports and review reports and problems with superior.
CERTIFIED NURSING ASSISTANT
Saltzer Home Health
12.2019 - 01.2020
Provided in-home care to individuals with illnesses or mental disabilities
Completed client documentation
Observation of new behavior, skills, and challenges
Assisted clients in daily living activities
Supported clients by providing personal services such as grocery shopping, house cleaning, laundry, bathing, grooming, and
Education
COMPLETED -
COMPLETED COURSEWORK -
NURSING ASSISTANT CERTIFICATE -
Bachelor of Science - Counseling Psychology
Arizona State University
05-2026
Associate of Arts - Social Work
College of Western Idaho
03.2023
Skills
Patient Privacy
Effective Communication
Safety And Compliance
Patient Charting
Personable
Customer Service
Time Management
Policy and procedure enforcement
Critical Thinking
Team collaboration and leadership
Certification
Certified Nurses Aide First Aid Certification
Heart Saver/AED Certification Motivating Traumatized Clients Certification