Summary
Overview
Work History
Skills
Timeline
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Megan Stier

Los Angeles

Summary

Dependable Manager and Server. Successful at providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

9
9
years of professional experience

Work History

Server Supervisor

Met Her At A Bar
04.2021 - Current
  • Lead Server at a high volume cafe
  • Floor Manager in charge of staff operations
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Promoting a positive work environment through team work
  • Cultivated warm relationships with regular customers.

Cocktail Server

Ever Bar At The Kimpton Everly Hotel
11.2018 - 03.2020
  • Manage all tables and guest experiences throughout the hotel lobby bar
  • Expedite service-well drink orders
  • Contribute creativity to the seasonal “side car” cocktail menu additions
  • Assisted with bartending duties during high-volume shifts.
  • Built solid rapport with many frequent patrons to cultivate guest loyalty.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Maximized sales of craft cocktails by thoroughly promoting to customers and maintaining great salesmanship.

Bartender/Server

Bar Verde
05.2018 - 12.2018
  • Specialized in craft cocktails and house classics
  • Domestic beer & wine program
  • Responsible for all prep procedures: garnish, cordials, fresh juices
  • Opening & closing bar procedures
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Operated efficiently in high-volume setting


Bartender

The Ponte
04.2015 - 05.2018
  • Bar Program by Ryan Wainwright
  • Specialize in classic and craft cocktails
  • Participate in monthly staff liquor and wine tastings with brand representatives
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Set up bar for operation, obtained cash bank and stocked service bar.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
  • Developed new signature cocktails to support bar marketing brand and increase profits.

Skills

  • Team Player
  • High Volume Dining
  • Service-Oriented
  • Cool Under Pressure
  • Food and Beverage Service
  • Food Safety Standards
  • Wine and Liquor Service
  • Team Leadership
  • Detail-Oriented
  • Reliable and Responsible
  • Multitasking and Prioritization
  • Inventory Management
  • Decision Making
  • ServSafe Certified

Timeline

Server Supervisor

Met Her At A Bar
04.2021 - Current

Cocktail Server

Ever Bar At The Kimpton Everly Hotel
11.2018 - 03.2020

Bartender/Server

Bar Verde
05.2018 - 12.2018

Bartender

The Ponte
04.2015 - 05.2018

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Megan Stier