Summary
Overview
Work History
Education
Skills
Timeline
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Megan Stevens

Sussex,NB

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

22
22
years of professional experience

Work History

Store Manager

Glentel The Mobile Shop
08.2024 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Approved regular payroll submissions for employees.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Streamlined communication between staff and management, ensuring that all team members were informed of policy changes and promotions.
  • Reduced employee turnover by creating supportive work environment and recognizing outstanding performance.

Customer Education Representative

Cannabis NB
09.2018 - 06.2024
  • Responsible as key holder/leader on duty for team and store function
  • In charge of order day, preparation and execution
  • Training others on the process of order day
  • Devised and implemented in store back stock strategies
  • Travel to various locations to assist with organizing and increasing efficiency
  • Skilled at working independently and collaboratively in team environment.
  • Self-motivated, with strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Organized and detail-oriented with strong work ethic.
  • Identified issues, analyzed information and provided solutions to problems..

Assistant Manager

A&W® Restaurants
02.2003 - 08.2018
  • Key holder/supervisor responsible for team
  • Worked in fast-paced environment with sense of urgency to serve guests quickly.
  • Kept kitchen up to code for health and safety inspections.
  • Trained new team members on kitchen operations and safety protocols.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Education

High School Diploma -

Sussex Regional High School
Sussex, NB
06.2002

Skills

  • Problem-Solving Ability
  • Money Handling Abilities
  • POS Systems Expertise
  • Retail Sales Customer Service
  • Schedule Mastery
  • Filing
  • Recordkeeping Strengths
  • Microsoft Word
  • Managing Multiple Tasks
  • Product Organization

Timeline

Store Manager

Glentel The Mobile Shop
08.2024 - Current

Customer Education Representative

Cannabis NB
09.2018 - 06.2024

Assistant Manager

A&W® Restaurants
02.2003 - 08.2018

High School Diploma -

Sussex Regional High School

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Megan Stevens