Summary
Overview
Work History
Education
Skills
Timeline
Generic

MEGAN STERLING

Vancouver

Summary

Results-oriented achiever who demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute expertise from both my professional and academic backgrounds to a new dynamic work environment. Dedicated team player with a fresh perspective and unwavering commitment to growth, accountability and value creation.

Overview

6
6
years of professional experience

Work History

Clinical and Community Development Coordinator

Paris EveryBODY
01.2024 - Current
  • Grow and foster relationships with a wide range of health care professionals to increase referrals.
  • Plan and organize community events and trade shows to increase sales and brand awareness.
  • Pull, analyze and create sales reports to identify consumer and referral trends in order to inform decision making.
  • Reviewed current procedures, identified areas of potential enhancement and implemented changes to improve company workflow and hit sales targets.
  • Create and design digital content for our website, email campaigns and social media.



Account Manager

FLEETSTOP Trailers
05.2023 - 01.2024
  • Managed client accounts, overseeing financial transactions and ensuring accuracy in billing and invoicing.
  • Assisted in the creation and execution of email marketing content and strategies to promote company products/services.
  • Utilized accounting software (Karmak) to track and manage financial data, streamlining reporting processes.
  • Proficiently generated and communicated quotes to customers, demonstrating attention to detail and a customer-centric approach to meet their specific needs.
  • Documented account changes and customer data with relevant software (Act!) tools.

Floor Manager and Server

Finn's Seafood and Chops
04.2021 - 04.2023
  • Led and supervised a team of over 30 floor staff, ensuring seamless operations during high volume periods.
  • Implemented efficient floor plans and seating arrangements to optimize service flow and enhance customer experience.
  • Streamlined communication between front-of-house and kitchen staff to ensure maximum reduction in service times.
  • Proactively addressed customer concerns, ensuring satisfaction and fostering positive relationships.
  • Delivered exceptional customer service in a fast paced, high-end dining environment.
  • Managed multiple tables simultaneously, ensuring timely and accurate order delivery.

Support Worker

Canucks Autism Network
01.2022 - 11.2022
  • Fostered social skills and teamwork through sports and games, promoting communication and collaboration among children with diverse abilities.
  • Implemented behavior management skills and strategies, creating a positive and structured environment.
  • Quickly modified activities to accommodate ever changing individual sensory preferences and challenges, enhancing overall participation.

Server

The Park Kitchen & Bar
05.2019 - 09.2022
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Increased sales significantly by upselling.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and allergy information.

Administrative Assistant

Downtown Dental
09.2020 - 09.2021
  • Managed appointment scheduling and patient check-in, optimizing patient flow and minimizing wait times.
  • Performed outreach calls and prepared emails to patients regarding upcoming appointment reminders and confirmations.
  • Responded promptly to patient inquiries, providing excellent customer service and addressing concerns with empathy and professionalism.
  • Entered information into digital systems to maintain data quality and accuracy.
  • Met legal requirements by correctly completing important forms.

Education

BSc - Major in Psychology, Minor in Business

University of Victoria
Victoria, BC
04.2023

Skills

  • Adaptability
  • Time management
  • Issue Resolution
  • Systems knowledge
  • Goal-Oriented
  • Attention to detail
  • Interpersonal communication
  • Partnership building
  • Product and service solutions

Timeline

Clinical and Community Development Coordinator

Paris EveryBODY
01.2024 - Current

Account Manager

FLEETSTOP Trailers
05.2023 - 01.2024

Support Worker

Canucks Autism Network
01.2022 - 11.2022

Floor Manager and Server

Finn's Seafood and Chops
04.2021 - 04.2023

Administrative Assistant

Downtown Dental
09.2020 - 09.2021

Server

The Park Kitchen & Bar
05.2019 - 09.2022

BSc - Major in Psychology, Minor in Business

University of Victoria

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MEGAN STERLING