Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
17
17
years of professional experience
1
1
Certification
Work History
DIRECTOR OF CLINICAL SERVICES
ROBERTS SMART CE NTRE
01.2021 - Current
Championed best practice sharing among departments, resulting in more consistent execution of patient care processes and improved outcomes
Established rigorous quality assurance processes, monitoring key performance indicators closely to ensure consistent delivery of high-quality clinical services across all departments.
Evaluated program performance regularly, identifying areas for improvement and implementing necessary changes in a timely manner.
Achieved accreditation compliance by maintaining up-to-date knowledge of healthcare regulations and ensuring adherence to industry standards.
Conducted comprehensive audits to ensure clinical services adhered to established standards, maintaining a high level of accountability across the organization.
Developed and implemented strategic plans enabling facility to meet budgetary and quality assurance goals.
Developed strategic plans for the growth and expansion of clinical services, ensuring long-term organizational success.
Directed clinical research projects to explore innovative treatment options, contributing to advancement of knowledge.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Secured key partnerships with external stakeholders.
Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, ministry standards, and general liability.
.
Social Worker - Psychotherapist
Megan Simpson, Private Psychotherapist
01.2017 - 12.2023
Helped clients develop new coping mechanisms and techniques to drive behavior modification.
Monitored clients' progress and adapted treatment plans to meet changing needs.
Developed and facilitated support groups, promoting healthy coping skills and fostering peer connections among participants.
Increased client engagement in treatment plans by building trusting relationships through empathetic listening and consistent support.
Participated in interdisciplinary team meetings to coordinate care for clients.
Developed and implemented individualized treatment plans for clients.
Evaluated clients' social, emotional and psychological needs to create treatment plans.
Collaborated with other professionals to plan and coordinate care for clients.
Implemented evidence-based therapeutic interventions for clients struggling with mental health challenges or behavioral concerns.
Advocated for clients'' rights, navigating complex systems to secure necessary resources and benefits.
Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
Instructor, Undergraduate and Graduate School of Social Work
Carleton University
01.2017 - 09.2021
Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
Evaluated and revised lesson plans and course content to achieve student-centered learning.
Assisted in curriculum development, ensuring alignment with standards and best practices for effective instruction.
Boosted student performance by providing individualized support and targeted feedback.
Improved student performance by defining clear goals and communicating performance metrics.
Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
Participated in professional development opportunities to stay current on educational trends and enhance teaching effectiveness.
Youth Protection Delegate
Batshaw Youth and Family Centres
01.2008 - 01.2017
Conducted home visits to assess family dynamics, providing guidance on effective communication strategies and conflict resolution techniques.
Improved client well-being by conducting comprehensive assessments and developing tailored intervention plans.
Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
Advocated for clients to assure respected rights and wishes.
Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
Provided crisis intervention services for clients experiencing acute mental health or substance abuse issues.
Updated client documentation for accurate, compliant and current records.
Assisted clients in navigating the legal system, attending court hearings as needed and providing support throughout the process.
Administered assessments to identify clients' needs and establish treatment plans.
Assisted clients in identifying community resources and connecting with appropriate services.
Supported clients and families with empathy and compassion during difficult times.
Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
Supervised interns or junior staff members, providing direction on best practices in social work and contributing to their professional growth as practitioners.
Education
MBA -
CARLETON UNIVERSITY
Ottawa, ON
08-2026
Doctor of Philosophy - Concentration Social Work
McGill University
Montreal, QC
01.2019
Master of Social Work -
McGill University
Montreal, QC
01.2008
Bachelor of Social Work -
McGill University
Montreal, QC
01.2007
Skills
Teamwork and Collaboration
Multitasking Abilities
Excellent Communication
Critical Thinking
Computer Skills
Organizational Skills
Organization and Time Management
Problem Resolution
Certification
Graduate Certificate Social and Cultural Psychiatry
Complex Certified Trauma Professional II
Trauma Focused Cognitive Behavioral Therapy
Dialectical Behavioral Therapy
Attachment Regulation and Competency
Graduate Certificate Trauma Studies
Professionalactivity - Paperspresented
Understanding shame and child sexual abuse: A narrative analysis, McElvaney, R., Alaggia, R., Lateef, R., Collin-Vezina, D., & Simpson, M., 09/01/18, International Congress on Child Abuse and Neglect, Prague, Czech Republic
Publications
‘Then I Met This Lovely Police Woman’ Young People's Experiences of Engagement with the Criminal Justice System, McElvaney, R., Collin‐Vezina, D., Alaggia, R., & Simpson, M., Child Abuse Review, 05/01/24
Bringing shame out of the shadows: Identifying shame in child sexual abuse disclosure processes and implications for psychotherapy, McElvaney, R., Alaggia, R., Lateef, R., Collin-Vezina, D. & Simpson, M., Journal of Interpersonal Violence, 05/01/22
The complex connections between child sexual abuse, disclosure, self-injurious thoughts and behaviours, Collin-Vezina, D., De La Sablionniere Griffin, M., Lateef, R., Alaggia, R., McElvaney, R. & Simpson, M., Borderline Personality Disorder and Emotional Regulation, 05/01/20
False allegations of abuse and neglect, Simpson, M., Fletcher, K., De La Sablonnière-Griffin, M. & Trocmé, N., 05/01/18
The placement trajectories of youth served by child protection for sexual abuse, Esposito, T., Delaye, A., Chabot, M., Trocmé, N., Collin-Vézina, D., & Simpson, M., Journal of Child & Adolescent Trauma, 05/01/16
Quebec’s child welfare system, Simpson, M., Fast, E., Wegner-Lohin, J., & Trocmé, N., 05/01/14
Saskatchewan’s child welfare system, Fast, E. & Simpson, M. & Trocmé, N., 05/01/14
Clinical Practice. Guidelines for Conjugal Violence Intervention, CUISS de L’Ouest de L’Ile de Montreal, Batshaw Youth and Family Centres, 05/01/15
Accessing “Second Stage Services”: Insights from ethno cultural women experiencing conjugal violence, Krane, J., Kamateros, M., & Simpson, M., 05/01/13
Relationships: A historical perspective, Simpson, M., 05/01/12
A collaborative approach to working with families toward change, Simpson, M., 05/01/09
Languages
English
Native or Bilingual
French
Limited Working
Affiliations
ONTARIO ASSOCIATION OF SOCIAL WORKERS
ONTARIO ASSOCIATION OF SOCIAL WORKERS AND SOCIAL SERVICE WORKERS
Timeline
DIRECTOR OF CLINICAL SERVICES
ROBERTS SMART CE NTRE
01.2021 - Current
Social Worker - Psychotherapist
Megan Simpson, Private Psychotherapist
01.2017 - 12.2023
Instructor, Undergraduate and Graduate School of Social Work
Carleton University
01.2017 - 09.2021
Youth Protection Delegate
Batshaw Youth and Family Centres
01.2008 - 01.2017
Bachelor of Social Work -
McGill University
Graduate Certificate Social and Cultural Psychiatry
Complex Certified Trauma Professional II
Trauma Focused Cognitive Behavioral Therapy
Dialectical Behavioral Therapy
Attachment Regulation and Competency
Graduate Certificate Trauma Studies
MBA -
CARLETON UNIVERSITY
Doctor of Philosophy - Concentration Social Work
McGill University
Master of Social Work -
McGill University
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