Megan Sawka

• Hiring and managing staff.
• Ensure customer satisfaction.
• Enforced customer service standards and resolved customer problems to uphold quality service.
• Developed and implemented strategies to increase customer satisfaction and loyalty.
• Ensured compliance with all applicable laws, regulations, industry standards.
• Manage inventory, ordering, invoices, payroll, monthly reports, receiving orders, scheduling of employees, as well as customer service.
• Cash handling and balancing of cash floats.
• Meeting with sales representatives to discuss products that would work in the store.

• Lead setting through Costco. I would identify the clients' needs and book them in for a consultation.
• I worked in the FloForm showroom, helping clients pick the right products and colors for their projects.
• Participated in road shows and home shows in order to help promote the products.

I would answer and direct phone calls, collect payments, and maintain a clean and welcoming showroom.

• Home business. Our business was home and condo building envelope.
• My role included ordering and pricing materials, renting equipment, answering phones, and filing.
• Set meetings for estimates.
• 
  

• My role was answering phones, taking, and preparing orders.
• Talk to customers and help them identify the correct products for their project.
• Mixing and matching paint for vehicles.
• Delivering orders to customers and maintaining good customer relationships.
• Attended company events to help promote the company and its products.