Megan Cogan
Alta
Summary
Dynamic and detail-oriented professional with a strong background in hospitality and service, exemplified during my tenure at San Joaquin County Office of Education. Proven expertise in cooking and food handling, coupled with exceptional customer service skills, ensuring high-quality meal preparation and a positive dining experience. Committed to maintaining cleanliness and organization in fast-paced environments. Along with the dedication of keeping the work space disinfected and properly sanitized.
Overview
11
11
years of professional experience
Work History
Utility Cook
San Joaquin County Office of Education
02.2022 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Cashier
Sprouts Market
05.2017 - 11.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Esthetician
Ulta Beauty Inc.
03.2017 - 02.2022
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Sterilized equipment for patient treatments.
- Analyzed skin condition and made appropriate product recommendations.
- Advised clients on proper home-care regimens.
- Recommended retail products for at-home use.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Welcomed clients arriving for appointments.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
- Conducted thorough skin analysis, identifying potential issues and recommending appropriate interventions.
- Improved client satisfaction by providing customized skincare treatments and product recommendations based on individual needs.
Store Associate
In N Out
01.2017 - 02.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
Buser
Monte Vista Inn
05.2019 - 08.2021
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Provided excellent customer service while supporting the waitresses.
Sales Associate
100% Pure
11.2017 - 02.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Store Associate
Habit Burger Grill
08.2016 - 07.2017
Lifeguard/Utility/Kitchen
Sky Mountain Christian Camp And Conference Center
05.2014 - 07.2016
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Education
Esthetician License - Esthetics
Golden West College
Huntington Beach, CA09.2017
High School Diploma -
Corbyn Charter School
Marysville, CA12.2015
Skills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Multitasking and organization
- Sanitation
- Supply restocking
- Hospitality and service industry background
- Hospitality service expertise
Timeline
Utility Cook
San Joaquin County Office of Education
02.2022 - Current
Buser
Monte Vista Inn
05.2019 - 08.2021
Sales Associate
100% Pure
11.2017 - 02.2018
Cashier
Sprouts Market
05.2017 - 11.2022
Esthetician
Ulta Beauty Inc.
03.2017 - 02.2022
Store Associate
In N Out
01.2017 - 02.2022
Store Associate
Habit Burger Grill
08.2016 - 07.2017
Lifeguard/Utility/Kitchen
Sky Mountain Christian Camp And Conference Center
05.2014 - 07.2016
Esthetician License - Esthetics
Golden West College
High School Diploma -
Corbyn Charter School