Megan Rysdale
Capreol
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
Work History
Warranty Administrator
Laking Toyota
07.2024 - Current
- Maintained thorough records of all warranty claims, ensuring accurate documentation and timely submissions.
- Reviewed warranty repair orders for proper completion, accuracy and legibility to reduce processing delays.
- Supported service department in understanding applicable warranties, leading to improved accuracy in diagnosing warrantable repairs.
- Monitored factory recalls and announcements to stay on top of changes.
- Gathered paperwork and contacted customers to book appointments.
- Educated customers on their vehicle''s warranty coverage, resulting in enhanced customer experience and trust.
- Deliver customer vehicles to offsite sublets for work, including manual transmission.
Claims Adjudicator
ClaimSecure
07.2023 - 06.2024
- Improved claim processing efficiency by streamlining workflows and implementing time-saving strategies.
- Reduced errors in claims adjudication through diligent review of policies and thorough investigation of claims.
- Communicated with clients to explain policy coverage and regulations.
- Consistently met or exceeded performance targets for claims processing and adjudication, contributing to overall departmental success.
- Identified potential fraud cases through meticulous analysis, referring suspicious activity to appropriate investigative teams for further action.
Receptionist/Veterinary Assistant
LASALLE ANIMAL CLINIC
10.2022 - 06.2023
- Providing Outstanding Customer Service
- Answer phones and emails
- Answer client questions
- Book appointments
- Take payments
- Assist Veterinarian
- Take X-Rays
- Restrain Animals for exams
- Obtain and run blood, fecal & urine samples
Veterinary Technician/Customer Service Representative
NOR-ONT VETERINARY HOSPITAL
06.2021 - 08.2022
- Providing Outstanding Customer Service
- Answer phones
- Book appointments
- Take payments
- Assist Veterinarian
- Monitor vital signs
- Prep animals for surgery
- Take X-Rays
- Restrain Animals for exams
- Obtain and run blood, fecal & urine samples
- Administer anesthesia
- Administer and calculate medication dosages
Education
Medical Lab Technician - undefined
CTS COLLEGE
01.2021
Skills
- Time Management
- Flexibility
- Communication
- Teamwork
- Problem-Solving
- Fast learner
- Highly dependable
Languages
English
Timeline
Warranty Administrator
Laking Toyota
07.2024 - Current
Claims Adjudicator
ClaimSecure
07.2023 - 06.2024
Receptionist/Veterinary Assistant
LASALLE ANIMAL CLINIC
10.2022 - 06.2023
Veterinary Technician/Customer Service Representative
NOR-ONT VETERINARY HOSPITAL
06.2021 - 08.2022
Medical Lab Technician - undefined
CTS COLLEGE
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