Megan Putter
Student
London,ON
Summary
A dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Barista
Starbucks
Sarnia And London , ON
05.2021 - Current
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Prioritized drink requests while managing interruptions.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Hockey Timekeeper
Sarnia Hockey Association
Sarnia, ON
09.2017 - 05.2021
- Followed players and referee calls to keep score correct throughout games and operated electronic scoreboard to show latest numbers.
- Maintained paper score tabulations for permanent league records.
- Interpreted game and league rules to assist with making correct calls.
- Collected and distributed information between coaches involved in current games to maintain fair gameplay and identify any conflicts.
- Set up, checked and broke down equipment for each Hockey game.
- Helped with game and facility paperwork such as accident and misconduct reports.
Education
High School Diploma -
Northern Collegiate Institute And Vocational School
Sarnia, ON 09.2018 - 06.2022
Bachelor of Arts - Criminology
King’s University College At Western University
London, ON 09.2022 - Current
Skills
Point of sale operation
Soft selling
Food preparation and safety
Beverage preparation
Menu memorization
Exceptional customer service
Ordering procedures
Friendly and outgoing
Cash Handling
Opening and closing duties
Timeline
Bachelor of Arts - Criminology
King’s University College At Western University
09.2022 - Current
Barista
Starbucks
05.2021 - Current
High School Diploma -
Northern Collegiate Institute And Vocational School
09.2018 - 06.2022
Hockey Timekeeper
Sarnia Hockey Association
09.2017 - 05.2021