Assistant Deputy Ministers Office, Real Property Division, Ministry of Citizen Services
06.2021 - Current
Manage priority issues for the Division through direct involvement with the Minister's Office, Deputy Minister's Office, GCPE and the ADM; identified critical and emerging issues and consult with senior officials on approaches and alternatives; anticipate political and sensitive issues by researching information, gathering facts, identifying resource requirements, and developing mitigation strategies in a timely, effective and efficient manner
Division's single point of contact for all HR-related items, including staffing requests, support with hiring competitions, coordination with PSA, new staff onboarding and setting up assignments for competitions
Lead, with limited supervision and direction, divisional HR investigations related to staffing performance issues including scenarios with various management groups, staff members and shop stewards
Responsible for synthesizing and coordinating all relevant information from these investigations into packages for the PSA for streamlined disciplinary action and decision-making
Generate reports for various branches which highlight the following non-exhaustive gaps: incomplete mandatory training, headcount for Division to our service provider, IDIR/Supervisor list for training team, new employees meet and greets, ensuring vacancies are backfilled in a timely manner and the organizational chart is fully complemented
In accordance with PSA Guidelines, provided oversight on all record-keeping as it relates to HR matters for the division which includes: all staff letters, behavior management, performance management, telework agreements, offer letters, BCGEU communications, to ensure timely and transparent communications between Division and the PSA
Prepare and draft offer letters, probation letters, and conclusion letters for all included and excluded staff, requiring experience interpreting and analyzing provincial HR legislation, regulations, and policies
Review and provide advice on several salary analysis across the Division and lead multiple executives hiring competitions
Manage hiring and onboarding for a team of seven (7) senior administrative assistant positions across the Division
Perform issues management by identifying critical and emerging issues and consulting with senior officials on approaches and alternatives
Manages the flow of information, both orally and in writing such as briefing notes, treasury board submissions, speaking notes and correspondence and provides advice on written amendments
Coordinates and manages activities relating to HR management such as staffing, MyPerformance, grievances, classification reviews and organizational changes
Effectively organize own workload and the workload of others, efficiently and independently, achieving results within acceptable timeframes and adapting to changing priorities
Organizes and maintains office facilities, space planning, telecommunication, furniture and asset management
Coordinate and uphold an integrated approach to records management and freedom of information
Supervises the ADMO's administrative staff and provides direction to the Division's Branch Coordinators to ensure a consistent and standard cross-divisional approach to the administrative operations and office procedures and processes
Works with the Financial Services Branch to coordinate divisional and individual branch budgets.
Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Executive Administrative Assistant
Assistant Deputy Ministers Office, Real Property Division, Ministry of Citizen Services
09.2019 - 06.2021
Review all briefing notes and decision notes from multiple branches within the Division to ensure key items are captured so that the ADM can be briefed on pressing topics and potential issues for the Division
Prepare SLT materials, such as agendas and PowerPoint presentations to support divisional objectives and emerging priorities
Develop and revise branch's office support procedures and standards including executive correspondence, templates, records management, and mailing procedures
Provide guidance to all new hires and staff in the ADMO by mentoring on divisional procedures and key strategic priorities
Format and proofread a variety of branch deliverables including budget material, legislative memos, presentation materials which includes Capital Plans, and Cabinet/Treasury board submissions
Develop and maintain a tracking system to ensure correspondence, reports, and other such communications are completed within critical timelines.
Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
Supported human resources initiatives by coordinating interviews and assisting with new hire orientations.
Administrative Coordinator
Deputy Minister's Office, Ministry of Indigenous Relations and Reconciliation
01.2019 - 09.2019
Assessed incoming communications to the ADM to determine appropriate action
Coordinate and produce materials for the ADM as well as Cabinet Committee on Reconciliation (CCR) meetings and CCR pre-briefs such as agendas, PowerPoint presentations, speaking notes and general briefing materials
Experience using CLIFF/eApprovals and SharePoint to seek approvals and records management
Organized delegates accommodations for the 2019 annual First Nations Leaders Gathering (FNLG) and assisting the FNLG planning team with general pre-event preparation
Produced monthly Freedom of Information (FOI) reports of Ministers briefing material as well as assist the DMO with the monthly Deputy Ministers calendar FOI request Services, and Patient Registration and Placement.
Education
Certificate, Medical Terminology -
Camosun College
Certificate, Dental Assistant -
Camosun College
Diploma -
High School
Diploma in Business Administration -
University of Victoria
Skills
Performance Management
Training and Development
Team Leadership
Complex Problem-Solving
Operations Management
Hiring and Training
Onboarding and Orientation
Managing Operations and Efficiency
Team Development
Human Resources Management
Timeline
Manager of Divisional Operations
Assistant Deputy Ministers Office, Real Property Division, Ministry of Citizen Services
06.2021 - Current
Executive Administrative Assistant
Assistant Deputy Ministers Office, Real Property Division, Ministry of Citizen Services
09.2019 - 06.2021
Administrative Coordinator
Deputy Minister's Office, Ministry of Indigenous Relations and Reconciliation
Divisional Coordinator at Assistant Deputy Minister’s Office (ADMO) – Children with Special Needs DivisionDivisional Coordinator at Assistant Deputy Minister’s Office (ADMO) – Children with Special Needs Division
Clerk III at County of Hawaii, Department of Finance, Real Property Tax DivisionClerk III at County of Hawaii, Department of Finance, Real Property Tax Division