MEGAN PORTER
Mississauga,ON
Summary
Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Kennel Attendant/Receptionist
South Peel Veterinary Hospital
Mississauga, ON
12.2024 - Current
- Cared for hospitalized animals, ensured their safety, health, and comfort.
- Administered medications, monitored behaviour, and assisted with veterinary procedures.
- Scheduled appointments and provided compassionate client service.
- Managed multi-line phone systems and routed calls efficiently.
- Processed incoming and outgoing mail, ensuring timely distribution.
- Coordinated office supply inventory and placed orders when necessary.
Shift Supervisor
The Beer Store
Mississauga, ON
01.2016 - Current
- Supervised daily operations and ensured compliance with company policies.
- Trained new employees on safety procedures and store protocols.
- Managed inventory levels and coordinated restocking of products.
- Oversaw cash handling processes and maintained accurate financial records.
- Resolved customer inquiries and handled complaints professionally.
Dog Bather
Spaws Professional Dog Grooming and Boutique
Milton, ON
05.2024 - 09.2024
- Bathed, dried, and brushed dogs of various breeds and temperaments.
- Detected skin conditions, parasites, or behaviour issues, and reported to the groomer.
- Provided gentle handling and calming techniques to reduce stress in nervous pets.
- Communicated with pet owners about dog care needs and services.
Education
Animal Care Certificate -
Sheridan College
Brampton, Ontario06-2024
Advanced Diploma - Child and Youth Care Worker
Sheridan College
Oakville, Ontario06-2023
Skills
- Veterinary assistance
- Appointment scheduling
- Employee training
- Problem solving
- Effective communication
- Critical thinking
Certification
- Mental Health First Aid Canada, Mental Health Commission of Canada
- Living Works ASIST Training
Accomplishments
- Beer Store Leukemia Bottle Drive Organizer 2023-2025
- Eco Teach Turtle Sanctuary - Costa Rica 2013
Additional Information
- Rabies vaccinated
- G-licensed driver with a clean record
References
References available upon request.
Timeline
Kennel Attendant/Receptionist
South Peel Veterinary Hospital
12.2024 - Current
Dog Bather
Spaws Professional Dog Grooming and Boutique
05.2024 - 09.2024
Shift Supervisor
The Beer Store
01.2016 - Current
Animal Care Certificate -
Sheridan College
Advanced Diploma - Child and Youth Care Worker
Sheridan College
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