Summary
Work History
Education
Skills
Languages
References
Timeline
Generic

Megan Osmond

St. John's ,Newfoundland

Summary

Experienced and dependable hospitality professional with over 5+ years committed to providing excellent customer service.

Work History

Server/bartender/Banquet Server

The Albatross
2022 - 2025


  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.

Server/kitchen

Pizza Delight
2021 - 2023


  • Performed opening and closing duties.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Retail Sales Associate

Pseudio
2019 - 2020
  • Greeted customers and helped with product questions, selections, and purchases.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Preformed opening and closing duties.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.

Education

High School Diploma -

Gander Collegiate
Gander, NL
06.2018

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Cleanliness standards
  • Menu memorization

Languages

English
Full Professional

References

Stacey Hart

Pseudio (Gander NL)

(709) 660-2886


Mary Lou Pearce

Albatross Hotel (Gander NL)

(403) 336-3877


Danielle Coles

Pizza Delight (Gander NL)

(709) 571-8585

Timeline

Server/bartender/Banquet Server

The Albatross
2022 - 2025

Server/kitchen

Pizza Delight
2021 - 2023

Retail Sales Associate

Pseudio
2019 - 2020

High School Diploma -

Gander Collegiate
Megan Osmond