Professional Child and Youth worker with substantial experience in early childhood environments. Proven capability in fostering collaborative team efforts and achieving desired outcomes. Skillful in curriculum development, classroom management, and implementing innovative teaching strategies. Adaptable, dependable, and dedicated to nurturing young minds.
Overview
10
10
years of professional experience
Work History
Child/Youth Support Worker
Skana Nwiijkiwensag Early ON Indigenous Centre
12.2019 - 09.2024
Provided crisis intervention and de-escalation techniques, resulting in increased safety for both patients and staff.
Promoted a positive therapeutic environment through clear communication and consistent reinforcement of established boundaries within treatment settings.
Documented progress in confidential files.
Monitored individual youth progress through regular assessments and documentation, ensuring accurate tracking of treatment effectiveness.
Developed rapport with youth by actively listening and demonstrating empathy during one-on-one sessions, fostering trust and open communication.
Led psychoeducational groups on topics such as stress management and coping skills, empowering patients to better manage their mental health challenges.
Summer Camp Coordinator
Skh:na Little Friends Child Care Centre
07.2018 - 09.2018
Collaborated with fellow coordinators to create innovative programming that catered to various interests and skill levels.
Enhanced camper experience by developing engaging and age-appropriate daily activities.
Evaluated camper feedback regularly, implementing improvements based on their suggestions for continued growth and success.
Streamlined camp registration process for improved efficiency and increased enrollment numbers.
Managed all administrative tasks related to camp operations including enrollment, scheduling, and report submissions.
Ensured compliance with all health, safety, and legal regulations pertaining to summer camps at all times during operations.
Established strong relationships with parents through transparent communication and attentive care, fostering trust and repeat attendance.
Student Engagement Counselor
Aamjiwnaang First Nation Education Centre
02.2017 - 06.2018
Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
Educated clients on available community resources, fostering a sense of empowerment and self sufficency.
Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
Guided clients in developing skills and strategies for dealing with problems.
Contributed to a supportive work environment by sharing knowledge, resources, and new findings within the counseling field.
Receptionist
Childrens and Family Services
03.2015 - 09.2016
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Customer Service Cashier
Sears Canada
09.2014 - 02.2015
Processed customer orders and accurately handled payment transactions.
Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Counted money in drawers at beginning and end of each shift.