Megan Murray
Toronto,Canada
Summary
Level II Certified Dental Assistant with my Prosthodontic Module, looking to obtain a position as a full time dental assistant in Toronto where I can make a valuable contribution in providing excellent care to my patients and team. I am passionate about my dental career and am known for making patients of all ages feel comfortable in the dental office, and making it a positive experience from the moment they walk in. Skilled in treatment planning, cross trained to perform reception duties and consistently delivering high-quality care in fast-paced environments. Proven ability to enhance patient satisfaction through effective communication and also infection control. I am currently registered in British Columbia with BCCOHP as well as in Ontario with ODAA. I am actively pursing additional education and certifications.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Certified Dental Assistant/Patient Coordinator
Premier Health Group
Toronto, Ontario
04.2025 - Current
- Worked at York Street Dental, Infinity Dental and Renaissance Dental Arts doing dental assisting and dental reception.
- Worked with Dentrix and Safecom.
- Coordinated communication between patients and dental staff.
- Managed front desk operations including scheduling appointments, collecting payments promptly, sending major predeterminations.
- Ensured the office runs smoothly.
- Provided assistance to dentists during dental treatments for restorative, oral surgery, Invisalign, and prosthodontics as needed.
Certified Dental Assistant
Oliver Dental Care
Oliver, BC
06.2019 - 03.2025
- Provided chairside assistance for implant placements, socket preservation with membranes, endodontics, restorative treatment, prosthodontics, oral surgery, neuromodulators and orthodontics (Invisalign).
- Skilled with treatment planning, digital X- rays, removing basic sutures, alginate impressions, trios intra oral scans, prophylaxis on all ages, applying fluoride varnish, performing pulp vitality testing, placing rubber dams, fabricating whitening trays/retainers, packing retraction cord, and fabricating provisional crowns and bridges.
- Conducted a combination of panoramic, bitewing, and periapical x rays with both digital sensors and phosphor plate sensors along with CBCT scans. Consistently ensuring the delivery of high - quality images for dental care and procedures.
- Expedited skills in sterilizing and disinfecting equipment, and instructing patients on post op instructions and general oral health.
- Excellent functionality with computer software such as Power Practice and Cadi. Working knowledge of Cleardent.
- Cross trained to perform reception, submitting electronic claims to insurance, confirming and booking appointments, going over finances, greeting and dismissing all patients with a friendly positive face.
- Processed payments from patients, including cash, and credit cards.
- Exhibited professionalism during challenging situations to improve patient satisfaction.
Certified Dental Assistant
Okanagan Correctional Centre
Oliver, BC
01.2022 - 03.2025
- Assisted the dentist for procedures on low risk and high risk inmates, including taking x rays, discussing post op instructions.
- Documented all inmate interactions, assessments, and interventions in electronic medical records.
- Responded promptly to urgent dental emergency's from correctional officers regarding inmate dental concerns.
Certified Dental Assistant
Peach Tree Dental
Penticton, BC
07.2019 - 07.2021
- Further experience assisting with sinus lifts, surgical wisdom teeth extractions under IV sedation and ITero intra oral scanner.
Part Time Dental Receptionist & Chairside Assistant
Dr. Daniel Ng
Oliver, BC
01.2014 - 01.2018
- I worked for Dr. Daniel Ng part time as a dental receptionist and chairside dental assistant.
- Confirmed and booked appointments, filed paper charts, cleaned rooms and sterilized instruments.
Education
DIPLOMA : CERTIFIED DENTAL ASSISTING -
Okanagan College
Kelowna, BC06.2019
HIGH SCHOOL DIPLOMA -
Southern Okanagan Secondary School
Oliver, BC06.2018
Skills
- Power Practice / Dentrix
- Cadi / Safecom
- Cleardent
- Radiology
- Patient Education and Care
- Treatment Planning
- Infection Control
- Dental Anxiety Management
- Dental Equipment Maintenance
- Patient Health Records
- Problem Solving
- Customer Service
Certification
- Prosthodontic Module, Okanagan College, Kelowna, BC, 06/21
- Assisting with Neuromodulators, University of Alberta, Edmonton, AB, 06/23
- NDAEB, 06/19
- Red Cross Basic Life Support, 03/25
- HARP, George Brown College, 07/25
Awards
- Dr. Eric Ruby Memorial CDA Bursary Award
- Dentsply Canada Radiology Award
Hobbies and Interests
Canadian Ski Instructors Alliance - CSIA Level 1
References
Professional and personal references upon request.
Timeline
Certified Dental Assistant/Patient Coordinator
Premier Health Group
04.2025 - Current
Certified Dental Assistant
Okanagan Correctional Centre
01.2022 - 03.2025
Certified Dental Assistant
Peach Tree Dental
07.2019 - 07.2021
Certified Dental Assistant
Oliver Dental Care
06.2019 - 03.2025
Part Time Dental Receptionist & Chairside Assistant
Dr. Daniel Ng
01.2014 - 01.2018
DIPLOMA : CERTIFIED DENTAL ASSISTING -
Okanagan College
HIGH SCHOOL DIPLOMA -
Southern Okanagan Secondary School