Summary
Overview
Work History
Education
Skills
Timeline
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Megan Moore

Long Beach

Summary

Strategic Senior Associate with a B.S. in Journalism and 3 years of PR experience, specializing in issues management, media monitoring, and content vetting. Proven ability to mitigate reputational risks, craft effective messaging, and support brand visibility across platforms. Skilled in rapid response, cross-functional collaboration, and delivering high-quality work under pressure.

Overview

5
5
years of professional experience

Work History

Senior Associate/Walmart Account

Golin
01.2022 - Current
  • Lead a 10-person vetting team, overseeing the review of high-risk talent, creators, and partners for brand alignment and potential reputational concerns.
  • Review and approve vetting results to ensure accuracy and consistency before client delivery.
  • Serve as a key member of the Issues team, pulling and analyzing data to support real-time reporting and risk mitigation.
  • Monitor and moderate online conversations that may impact Walmart’s reputation, identifying trends and potential threats.
  • Proactively flag emerging issues and provide strategic recommendations to the client.

Administrative Assistant

Robert Half
10.2021 - 01.2022
  • Administrative support to staffing company in the Baltimore-Washington, DC area. Duties Include, but not limited to: answering client email; update and add client information to company portal; assist manager on hosting companywide Zoom calls; handle confidential information regarding client payments and addresses.

Customer Service Assistant

Whitman Associates, Inc.
04.2021 - 10.2021
  • Provided concierge support to staffing company in the Washington, DC area. Duties include, but not limited to: answer questions regarding company products; maintain and update client databases accurately process customer orders update customers regarding order status identify, troubleshoot and resolve any technical or shipping issues to ensure customer satisfaction.

Brand Marketing Intern

AdThrill Inc.
09.2020 - 04.2021
  • Created engaging social media campaigns and live content for Instagram and Twitter; collaborated with team members to pitched marketing and promotion strategies for virtual events during Covid-19 pandemic; increased AdThrill social media customer engagement by 25%.

Education

BS - Journalism and Mass Communications: Film Studies

North Carolina A&T State University
Greensboro, NC
12.2020

Skills

  • Training and mentoring
  • Conversation monitoring
  • Team leadership
  • Proficient in Sprinklr
  • Proficient in Relevance Radar
  • Proficient in Microsoft 360

Timeline

Senior Associate/Walmart Account

Golin
01.2022 - Current

Administrative Assistant

Robert Half
10.2021 - 01.2022

Customer Service Assistant

Whitman Associates, Inc.
04.2021 - 10.2021

Brand Marketing Intern

AdThrill Inc.
09.2020 - 04.2021

BS - Journalism and Mass Communications: Film Studies

North Carolina A&T State University

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Megan Moore