Megan Millen
Olds,AB
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
13
13
years of professional experience
1
1
Certification
Work History
SALES ASSOCIATE
Free Style Vapes
09.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Receptionist
Best Western Hotel
06.2023 - 09.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Assisted with onboarding new clients and securing paperwork completion.
CHILDRENS PROGRAM LEADER
City Of Maple Ridge
06.2015 - 06.2023
- Staff Meetings, Program Activities, Issue Resolution, Positive Interactions, Safety Assurance, Youth Behavior Management, Special Events, Education Program Planning, Program and Classroom Management, Staff Coordination, Professional Relationships, Dietary Restrictions, Personalized Support, Regulations Compliance, Safety Requirements, Educational Settings, Dietary Needs, Supervision and Oversight, Program Creation and Implementation, Community Engagement, Positive Reinforcement Strategies, Classroom Observation, Oversee Staff, Customer Service, Money Handling, Sales Expertise, Cash Register Operation, Cash Handling Accuracy, Returns and Exchanges, Merchandise Display, Store Policies and Procedures, POS Transactions
VOLUNTEER WORKER
City Of Maple Ridge
06.2011 - 08.2014
- Volunteered in kids summer camps, Standard First Aid and CPR C, Maintained an up-to-date database of all program information including attendance records, funding sources and participant feedback, Developed and implemented innovative curricula for program participants, emphasizing leadership, communication, problem-solving and teamwork skills, Prepared detailed reports summarizing program goals, objectives, successes, challenges and recommendations for improvement, Evaluated potential vendors prior to contracting services necessary for successful operation of the program, Participated in professional development opportunities related to best practices in youth development programming, Monitored progress of each participant by conducting regular assessments and evaluations, Facilitated weekly meetings to discuss progress and address any issues or concerns
Education
HIGH SCHOOL DIPLOMA -
Thomas Haney Secondary School
06.2016
Skills
- Exceptional customer service
- Excellent people skills
- Cash Register Operation
- Cash Handling Accuracy
- Store Opening and Closing
- Sales expertise
- Professional Demeanor
- Payment Processing
- Building rapport
- Strong Communication and Interpersonal Skills
- Customer Assistance
- Organization
Certification
FIRST AID AND CPR
Volunteer Experience
VOLUNTEER WORKER, City Of Maple Ridge, Maple Ridge, BC, 06/01/11, 08/01/14, Volunteered in kids summer camps., Standard First Aid and CPR C, Maintained an up-to-date database of all program information including attendance records, funding sources and participant feedback., Developed and implemented innovative curricula for program participants, emphasizing leadership, communication, problem-solving and teamwork skills., Prepared detailed reports summarizing program goals, objectives, successes, challenges and recommendations for improvement., Evaluated potential vendors prior to contracting services necessary for successful operation of the program., Participated in professional development opportunities related to best practices in youth development programming., Monitored progress of each participant by conducting regular assessments and evaluations., Facilitated weekly meetings to discuss progress and address any issues or concerns.
Languages
English
Full Professional
Additional Information
References:
Tyler- (604) 518-8347
Jenna- (403) 507-9329
Kayle- (778) 549-2411
Timeline
SALES ASSOCIATE
Free Style Vapes
09.2023 - Current
Receptionist
Best Western Hotel
06.2023 - 09.2023
CHILDRENS PROGRAM LEADER
City Of Maple Ridge
06.2015 - 06.2023
VOLUNTEER WORKER
City Of Maple Ridge
06.2011 - 08.2014
HIGH SCHOOL DIPLOMA -
Thomas Haney Secondary School
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