Megan Mendoza
Pittsburg
Summary
Empathetic, dependable, and motivated professional with over 3 years of experience in fast paced customer service and leadership environments. Strong communication and people skills with the ability to stay organized, multitask, and remain professional in high pressure settings. Experience in building rapport, handling situations calmly, and providing positive customer experiences. Currently pursuing a Medical Assisting externship that will allow me to develop administrative and clinical skills in a healthcare setting.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales
Hairstyle Beauty Supply
10.2025 - Current
- Delivered friendly customer service in fast-paced retail environment to foster repeat business
- Guided customers in product selections and purchasing decisions to enhance satisfaction
- Demonstrated strong communication and multitasking skills while assisting multiple customers
- Restocked inventory and organized products and displays to ensure optimal shopping experience
Lead Shift, Party Host, Front Desk, Cafe, Jump Patrol
Rockin Jump
10.2023 - 01.2026
- Promoted into a leadership role responsible for running daily park operations
- Opened and closed park, counted tills, handled cash, and assisted in administrative duties
- Supervised staff and assisted in ensuring smooth and safe operations throughout park
- Cross trained in front desk, cafe, jump patrol, and party host
Crew Member, Carhop, Drive-Thru Cashier
Sonic Drive-In
04.2023 - 10.2023
- Assisted with food bagging, order preparation, and delivered orders to customers to enhance service speed
- Operated drive thru register and processed cash transactions to ensure accurate customer payments
- Adapted to multiple stations and responsibility throughout shifts while working collaboratively with team members to provide timely service
Education
Medical Assisting Program -
Carrington College
Concord, CA06-2026
High School Diploma -
Pittsburg High School
Pittsburg, CA06-2024
Skills
- Customer Service
- Professional Patient Communication
- Team Collaboration
- Adaptability & Quick Learning
- Multitasking in Fast-Paced Environments
- Active Listening
- Positive Attitude
- Responsible & Dependable
- Strong Work Ethic
- Professionalism
- Patient Care & Communication
- Medical Terminology
- Vital Signs & Patient Assessment
- Infection control procedures
- Clinical procedures
- Patient Intake
- Patient preparation
- Wound care
- Electrocardiograms
- Immunizations
- Specimen handling
- Bloodborne pathogen safety
- Medical asepsis
- Healthcare ethics
- Team Leadership
- Communication Skills
Certification
- OSHA Certified
- HIPAA Certified
- BLS Certification (Expected 07/01/26)
Languages
- Spanish
- English, Fluent
- Spanish, Intermediate
Timeline
Sales
Hairstyle Beauty Supply
10.2025 - Current
Lead Shift, Party Host, Front Desk, Cafe, Jump Patrol
Rockin Jump
10.2023 - 01.2026
Crew Member, Carhop, Drive-Thru Cashier
Sonic Drive-In
04.2023 - 10.2023
Medical Assisting Program -
Carrington College
High School Diploma -
Pittsburg High School