Megan Menard
Windsor
Summary
Compassionate Personal Support Worker with extensive experience at Hotel Dieu Grace Healthcare, specializing in mobility assistance and emotional support. Proven ability to enhance patient well-being through attentive care and effective communication. Skilled in maintaining privacy and confidentiality while advocating for client rights, ensuring a dignified and respectful environment.
Experienced with delivering compassionate care and support to clients. Uses effective communication to ensure clients' needs are met and their well-being is prioritized. Knowledge of personal care techniques and patient safety practices.
Healthcare professional with solid history of delivering exceptional personal support and care. Known for collaborative approach and reliable in adapting to changing needs. Adept in patient care and communication, embodying empathy and attentiveness.
Reliable [Job Title] enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Personal Support Worker
Hotel Dieu Grace Healthcare
10.2022 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
- Developed trust-based relationships with clients through active listening and empathetic communication skills.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Provided safe mobility support to help patients move around personal and public spaces.
- Facilitated mobility assistance for patients requiring help with transfers or ambulation.
- Built strong relationships with clients to deliver emotional support and companionship.
- Documented vitals, behaviors, and medications in client medical records.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Trained and coordinated work of new support workers.
- Participated in ongoing professional development opportunities to stay current on industry trends and best practices in personal support work.
- Advocated for client rights while navigating various healthcare systems settings.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Personal Support Worker
Home Instead
06.2021 - 09.2022
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
- Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
- Developed trust-based relationships with clients through active listening and empathetic communication skills.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Documented vitals, behaviors, and medications in client medical records.
- Supported meal planning and preparation according to dietary restrictions or preferences of the client.
- Assisted with daily living activities, running errands, and household chores.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Personal Support Worker
Amica at Riverside
12.2014 - 10.2021
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Provided safe mobility support to help patients move around personal and public spaces.
- Built strong relationships with clients to deliver emotional support and companionship.
- Documented vitals, behaviors, and medications in client medical records.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Trained and coordinated work of new support workers.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Monitored clients' overall health and well-being and noted significant changes.
- Provided compassionate and patient-focused care to cultivate well-being.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Completed regular check-ins and progress report for each client.
Customer Service Cashier
Tim Hortons
06.2010 - 02.2011
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Answered product questions using knowledge of sales and store promotions.
Child Caregiver
Private Care
04.2008 - 07.2010
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Ensured child safety through diligent supervision and adherence to established protocols.
- Administered first aid when necessary, maintaining a calm demeanor during emergencies and handling situations effectively.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
Education
Personal Support Worker - Personal Support Worker
Trios College
None04-2014
Western Secondary
Windsor, ON09-2002
Skills
- Mobility assistance
- Dementia care
- Personal hygiene assistance
- Emotional support
- Patient care
- Social support
- Palliative care
- Housekeeping tasks
- Privacy and confidentiality
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Increased parents' happiness by taking on additional chores and relieving burdens.
- Received consistent positive remarks for quality of care.
- Positively influenced kids with behavior issues, improving family quality of life.
- Making sure Patients,Residents needs are always met, Making them smile and laugh when times are rough.
- Always ready for change and to try anything new.
- fast learner.
Languages
English
Full Professional
Certification
- NCPCT - Patient Care Technician
- PCW - Personal Care Worker
- PCHM - Personal Care Homemaker
Timeline
Personal Support Worker
Hotel Dieu Grace Healthcare
10.2022 - Current
Personal Support Worker
Home Instead
06.2021 - 09.2022
Personal Support Worker
Amica at Riverside
12.2014 - 10.2021
Customer Service Cashier
Tim Hortons
06.2010 - 02.2011
Child Caregiver
Private Care
04.2008 - 07.2010
Personal Support Worker - Personal Support Worker
Trios College
Western Secondary
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