Megan Memar

• Improved customer satisfaction by efficiently addressing and resolving customer concerns and complaints.
• Led a team of customer service representatives, fostering a supportive environment that encouraged growth and development.
• Boosted overall productivity within the department through effective delegation of tasks based on individual strengths and skill sets among team members.
• Mentored new hires in best practices for exceptional customer service delivery, setting them up for success from day one on the job.

● Reduced holding costs and significantly enhanced operational efficiency through the development and maintenance of strategic vendor partnerships, leading to streamlined supply processes and improved results.

● Fortified and deepened client relationships by proactively aligning supply chain strategies with dynamic market demands, ensuring client satisfaction and loyalty.

● Orchestrated annual budgets, negotiated contracts, and implemented innovative cost-control tools, resulting in optimized resource allocation and financial savings.

● Conducted comprehensive research and analysis, adapting product lines to align with emerging market trends, thus maintaining competitive advantage and market relevance.

● Mitigated potential disruptions in supply chain operations by forging robust relationships with new international suppliers, ensuring continuity and resilience.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Prepared merchandise for sales floor by pricing or tagging.

• Reviewed building plans for errors or code violations.
• Rendered schematics in computer-aided software to produce 2D and 3D models.
• Applied knowledge of Building Codes to drafting projects.

• Created accurate drawings according to measurements and specifications.
• Generated complex details of individual system components.
• Utilized computer-aided design software to prepare blueprints.