Megan McNabb
Collingwood,ONTARIO
Summary
Dynamic outdoor professional with a proven track record at Chilliwack River Rafting, enhancing guest safety and satisfaction through adept route planning and exceptional public speaking. Excelled in building relationships and adapting to diverse client needs, ensuring memorable experiences. Skilled in water safety and CPR, with a focus on innovative teaching and emergency responsiveness.
Overview
2
2
years of professional experience
1
1
Certification
Work History
White Water Raft Guide
Chilliwack River Rafting
04.2023 - 09.2024
- Implemented emergency response plans as needed, maintaining calm under pressure and prioritizing guest safety above all else.
- Led groups of varying sizes and skill levels down challenging river routes, adapting guiding techniques to suit each group's abilities.
- Provided comprehensive pre-trip briefings for clients, ensuring everyone understood expectations and safety procedures before embarking on the water.
- Built personal relationships with guests to promote positive experiences.
- completed pre and post trip tasks including cleaning wet suits, preparing and taking down breakfast, lunch, and dinner, geneal labor tasks, and more.
Ski and Snowboard Instructor
Apex Mountain Resort
12.2023 - 03.2024
- Collaborated with fellow instructors to develop innovative teaching methods that improved overall lesson effectiveness.
- Maintained accurate records of student progress, allowing for effective communication with parents or guardians regarding their child''s development.
- Provided exceptional customer service by addressing client concerns promptly and professionally, leading to repeat business and referrals.
- Conducted group lessons for diverse age ranges, ensuring an engaging and inclusive experience for all participants.
- Cooperated fully with manager to identify areas of concern and ascertain reliable methods for remediation.
Raft Guide
Jasper Rafting Adventures
06.2022 - 09.2022
- Collaborated with fellow guides to develop effective team dynamics for efficient trip execution.
- Increased repeat business by fostering strong relationships with clients and maintaining exceptional service standards.
- Enhanced customer satisfaction by providing safe and enjoyable rafting experiences.
- Developed my understanding of the areas history and landscape to better the customers experience with interoperation.
- Adapted quickly to changing weather conditions or water levels, making necessary adjustments to ensure safety without compromising enjoyment for guests.
Education
Diploma - Outdoor Adventure
Algonquin College
Pembroke, ON04-2023
High School Diploma -
Collingwood Collegiate Institute
Collingwood, ON06-2021
Skills
- Water safety knowledge
- Physical Fitness
- Route Planning
- CPR training
- Wilderness First Responder
- Incident Reporting
- Public Speaking
- Adaptability
- Educational Tours
Languages
Certification
- Wilderness First Responder
- Swift water rescue technician level 3
- Canoe kayak -Leadership level 2 -Instructor level 2
- Leave no trace master educator
- Paddle Canada -Level two sea kayak skills
- CASI level 1
- CSIA level 1
- Assistant Trail Guide
- WHMIS
- Trip leader
Timeline
Ski and Snowboard Instructor
Apex Mountain Resort
12.2023 - 03.2024
White Water Raft Guide
Chilliwack River Rafting
04.2023 - 09.2024
Raft Guide
Jasper Rafting Adventures
06.2022 - 09.2022
- Wilderness First Responder
- Swift water rescue technician level 3
- Canoe kayak -Leadership level 2 -Instructor level 2
- Leave no trace master educator
- Paddle Canada -Level two sea kayak skills
- CASI level 1
- CSIA level 1
- Assistant Trail Guide
- WHMIS
- Trip leader
Diploma - Outdoor Adventure
Algonquin College
High School Diploma -
Collingwood Collegiate Institute
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