Megan McGrath
Canyon Lake
Summary
Customer-focused and detail-oriented professional with a passion for beauty and personalized service. Currently pursuing cosmetology training while building strong skills in client communication, problem-solving, and organization. Familiar with IPSY products and beauty subscription services. Seeking a remote customer support role where I can deliver engaging, empathetic, and brand-aligned customer experiences.
Overview
4
4
years of professional experience
Work History
Household Manager / Stay-at-Home Parent
- Coordinated daily schedules, appointments, and logistics with high efficiency
- Managed budgeting, planning, and problem-solving in fast-paced situations
- Strengthened communication and conflict-resolution skills through daily interactions
- Balanced multiple priorities while maintaining organization and attention to detail
Substitute Paraeducator, Special Education
Lake Elsinore Unified School District
Lake Elsinore, CA
11.2021 - 08.2025
- Assisted students with disabilities in daily activities and academic tasks.
- Supported classroom management to enhance learning environment for all students.
- Collaborated with teachers to adapt instructional materials for diverse learners.
- Maintained communication with parents regarding student needs and achievements.
- Implemented behavior intervention plans, effectively reducing disruptive behaviors and promoting positive interactions.
Education
High School Diploma -
Beaumont Senior High School
Beaumont, CA06-2015
Certificate - Data Analysis
New Horizons Computer Learning Centers
Torrance, CA05-2021
Certificate - Cosmetology
Paul Mitchell The School
Temecula, CA03-2027
Skills
- Customer Support & Client Care
- Strong Written & Verbal Communication
- Beauty & Skincare Knowledge (Cosmetology Training)
- Social Media Engagement (Instagram, TikTok, Facebook)
- Time Management & Multitasking
- Scheduling & Organization
- Email & Chat Support (Google Docs, basic tools)
- Security measures
- Expense coordination
- Travel planning
- Appointment scheduling
- Budget management
Additional Experience
- Familiar with IPSY products and beauty subscription services
- Regularly watch beauty tutorials and follow beauty content creators to stay current on trends
- Active on social media platforms and understand online customer engagement
Timeline
Substitute Paraeducator, Special Education
Lake Elsinore Unified School District
11.2021 - 08.2025
Household Manager / Stay-at-Home Parent
High School Diploma -
Beaumont Senior High School
Certificate - Data Analysis
New Horizons Computer Learning Centers
Certificate - Cosmetology
Paul Mitchell The School