Megan Maxim
Wallaceburg,ON
Summary
Dynamic and results-driven professional with extensive experience in customer service at Bad Dog and other establishments. Proven ability to excel in high-pressure environments, demonstrating exceptional situational awareness and effective time management. Committed to maintaining safety protocols while delivering outstanding service, ensuring a memorable experience for all patrons.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Waitress
Bad Dog
Corunna/Sarnia, Ontario
05.2023 - Current
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Took orders for food and drinks and delivered them to guests.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Prepared checks accurately and processed payments promptly.
Lifeguard
Municipality of Chatham-Kent
Wallaceburg, Ontario
12.2016 - 03.2023
- Watched over swimmers to respond quickly to distress situations.
- Led swimmer instructional lessons with varying aged participants to share optimal swim techniques and promote strength building.
- Cautioned swimmers regarding unsafe practices and safety hazards.
- Kept equipment in good working order with frequent inspections and minor repairs.
- Administered immediate and comprehensive first aid to injured and distressed patrons.
- Maintained accurate records of incident reports, pool chemicals, and patron counts.
Waitress
Chucks Roadhouse
Wallaceburg, Ontario
06.2021 - 11.2022
- Greeted customers, answered questions and recommended specials to increase profits.
- Took orders for food and drinks and delivered them to guests.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Server
Sugar Shack
Wallaceburg, Ontario
05.2015 - 05.2016
- Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Followed recipes and preparation techniques for sundaes, milkshakes, and other frozen desserts.
- Operated cash register to collect payments from customers.
- Maintained cleanliness of all food preparation surfaces, utensils and equipment according to safety regulations.
Education
Certificate - Personal Support Worker
Humber College
Toronto, None08-2023
High School Diploma -
Wallaceburg District Secondary School
Wallaceburg, ON06-2018
Skills
- Customer service
- Situational awareness
- Safety protocols
- Time management
- Multitasking
- Stress management
Certification
- Valid Canadian Passport
- Smart Serve
- Standard First Aid and CPR
- Basic Life Saving
- G Driver's License
Timeline
Waitress
Bad Dog
05.2023 - Current
Waitress
Chucks Roadhouse
06.2021 - 11.2022
Lifeguard
Municipality of Chatham-Kent
12.2016 - 03.2023
Server
Sugar Shack
05.2015 - 05.2016
Certificate - Personal Support Worker
Humber College
High School Diploma -
Wallaceburg District Secondary School
Similar Profiles
Megan MaximMegan Maxim
Waitress at Bad DogWaitress at Bad Dog
CHRISTIANA MICKELSONCHRISTIANA MICKELSON
Dog Caretaker at Good Dog/Lazy Dog Crazy DogDog Caretaker at Good Dog/Lazy Dog Crazy Dog
Fernando OlivaresFernando Olivares
Dog Pet Sitter at My Dog, Cousins Dog, Aunt's DogDog Pet Sitter at My Dog, Cousins Dog, Aunt's Dog