Summary
Overview
Work History
Education
Skills
Timeline
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Megan Malicia

Mississauga,ON

Summary

Has three years of experience working at Fortinos' cake counter- currently employed at Lush Cosmetics since April 2023. Presently studying Social Science at the University of Toronto. Has many years of experience with aesthetics- including competitions and awards. Responsible, friendly, and reliable from years of customer service experience.

Overview

5
5
years of professional experience

Work History

Lush Sales Ambassador

Lush Fresh Handmade Cosmetics
04.2023 - Current
  • Greet and help customers with enthusiasm
  • Stock and keep the shop clean
  • Drive sales and support the team
  • Educate customers on Lush brand values and beliefs
  • Provide an educational, memorable, and fun experience for customers
  • Hands-on and sit down demos
  • Occasionally run the floor
  • Create and give chat-ins
  • Open and close the shop - including tills

Bakery Worker

Fortinos
08.2019 - 08.2022
  • Provided excellent customer service to foster satisfaction and loyalty.
  • Arranged baked goods in attractive displays inside bakery cases to increase sales.
  • Listened to guests to understand their needs and help each person select optimal products and services.
  • Trained new bakery employees.
  • Completed in-person and phone orders for customers.
  • Decorated cakes and pastries.
  • Worked well despite rushes and fast pace environment.

Education

Bachelor's Degree - Social Science

University of Toronto Mississauga
Mississauga, ON
04.2026

School Diploma (OSSD) - Ontario Scholar Award & Honor Roll

Ascension of Our Lord Secondary School
Mississauga, ON
06.2021

Skills

  • Critical Thinking
  • Key holder experience
  • Multitasking
  • Customer-oriented/Good Customer Service
  • Critical thinking
  • Works well under-pressure
  • Team work
  • Creativity
  • Computer proficiency
  • Money handling
  • Trained in Safety and Sanitation
  • Attention to Detail

DPCDSB School-District Skills Competition 03/2020

  • Aesthetics (makeup and nails)
  • Silver medal

Timeline

Lush Sales Ambassador

Lush Fresh Handmade Cosmetics
04.2023 - Current

Bakery Worker

Fortinos
08.2019 - 08.2022

Bachelor's Degree - Social Science

University of Toronto Mississauga

School Diploma (OSSD) - Ontario Scholar Award & Honor Roll

Ascension of Our Lord Secondary School

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Megan Malicia