Megan Maharaj
Toronto,ON
Summary
Dynamic and results-oriented professional with a proven track record at Kaizan Sushi and Barbeque Kings Limited, Trinidad & Tobago. Excelled in customer service and hospitality service expertise, significantly enhancing guest satisfaction and repeat business. Skilled in reservation management and effective multitasking, adept at creating a welcoming environment and streamlining operations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Secretary
Barbeque Kings Limited
11.2023 - 08.2024
- Maintained accurate records using various database software programs for easy access to vital information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained correspondence and payments made to Accounts Payables, along with ordering of goods and liaison with supplier companies.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Hostess
Kaizan Sushi
10.2023 - 11.2023
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Cashier
Barbeque Kings Limited
10.2020 - 10.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Bachelor Of Economics - Financial And Business Economics
York University
Toronto, ONGrade 12 Diploma - Business
St. Stephen’s College
Trinidad And Tobago08.2023
High School Certificate - Business
Open Bible High School
Trinidad And Tobago07.2021
Skills
- Customer Service
- Effective Multitasking
- Phone Etiquette
- Exceptional communication
- Hospitality service expertise
- Safe Food Handling
- Guest Relations
- Reservation Management
- Table assignment
Certification
Smart Serve Certified
Timeline
Assistant Secretary
Barbeque Kings Limited
11.2023 - 08.2024
Hostess
Kaizan Sushi
10.2023 - 11.2023
Cashier
Barbeque Kings Limited
10.2020 - 10.2023
Smart Serve Certified
Bachelor Of Economics - Financial And Business Economics
York University
Grade 12 Diploma - Business
St. Stephen’s College
High School Certificate - Business
Open Bible High School
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