Megan Lusney
Airdrie,AB
Summary
Professional with substantial experience in records management, adept at maintaining and organizing critical documentation, skilled in compliance monitoring and retention management. Successfully managed the migration of records to a new database, enhancing operational efficiency. Proven ability to safeguard sensitive data while providing exceptional customer service and fostering collaborative teamwork across departments. Committed to maintaining audit compliance and organizational excellence.
Known for strong focus on team collaboration, adaptability to meet changing needs, and achieving results. Skilled in database management, data entry, and compliance with regulatory standards. Reliable and resourceful, ensuring smooth operational workflows and effective communication.
Overview
21
21
years of professional experience
Work History
Records Administrator
Shell Canada
01.2005 - 07.2025
- Trained new staff members on proper records administration procedures, promoting adherence to company policies.
- Managed the migration of old records into a new database system, minimizing disruption to daily operations during transition periods.
- Performed regular reconciliation of physical inventory counts against database listings, ensuring accuracy of stored data sets across multiple locations.
- Assisted in the development of comprehensive records retention schedules, ensuring timely disposal of outdated information.
- Destroyed records in line with retention schedules to protect confidential information and comply with regulations.
- Safeguarded sensitive data through diligent monitoring of access permissions and secure storage methods.
- Facilitated smooth internal audits by maintaining thorough documentation trails for all key transactions and events within the organization''s history.
- Collaborated with various departments to establish consistent record-keeping practices across the organization.
- Assisted with typing, data entry, and answering incoming calls as required.
- Provided excellent customer care by responding to inquiries and requests for information.
- Maintained accuracy of records by verifying accuracy of data in records.
- Supervised shipping and receiving, distribution and workplace safety.
Education
Information & Management Certificate
SAIT (Southern Institute of Technology)
Calgary AB01-2008
Skills
- Compliance with legal standards
- Audit compliance support
- Retention management
- Compliance monitoring
- Organizational filing systems
- Indexing proficiency
- Computer operations
- Customer service communication
- Project management
- Collaborative teamwork
- Client relations
Languages
English
Native or Bilingual
Timeline
Records Administrator
Shell Canada
01.2005 - 07.2025
Information & Management Certificate
SAIT (Southern Institute of Technology)
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