Megan LaPointe
Beamsville,ON
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
7
7
years of professional experience
Work History
Client Care Manager/Administrative Assistant
RE/MAX Garden City
05.2023 - Current
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Increased agent productivity by coordinating property showings, open houses, and client appointments.
- Facilitated smooth transactions by managing communication between clients, agents, lenders, and attorneys.
- Supported agents in closing deals successfully with thorough documentation and contract management.
Executive Assistant/project manager
The Rick Jensen Team
03.2020 - 05.2023
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Improved office efficiency by implementing new filing systems and document management processes.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
Receptionist/Client Care Coordinator
Royal LePage Burloak Real Estate Services
03.2017 - 12.2019
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Education
High School Diploma -
MM Robinson High School
06.2012
Skills
- Client Care Service
- Office Management
- Office Administration
- Data Entry
- Invoice Processing
- Spreadsheet Management
- Database Management
Timeline
Client Care Manager/Administrative Assistant
RE/MAX Garden City
05.2023 - Current
Executive Assistant/project manager
The Rick Jensen Team
03.2020 - 05.2023
Receptionist/Client Care Coordinator
Royal LePage Burloak Real Estate Services
03.2017 - 12.2019
High School Diploma -
MM Robinson High School
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