Megan Lane
Moncton
Summary
Dynamic professional with a proven track record at ModeChoc, adept in handling high-pressure situations and resolving conflicts with professionalism. Skilled in time management and customer service, I excel in creating positive client experiences and improving operational efficiency. Certified in CPR, my background also includes expertise in therapeutic techniques, underscoring my commitment to excellence and ethical standards.
Overview
7
7
years of professional experience
Work History
Receptionist
Back To Wellness Therapeutic Clinic
05.2024 - Current
- Confirmed appointments, communicated with clients via phone and email.
- Kept reception area clean to give clients a positive first impression.
- Processed insurances for clients.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Key Holder
ModeChoc
05.2023 - Current
- Oversaw daily cash handling processes, guaranteeing transaction accuracy and avoiding losses from inconsistencies.
- Handled difficult situations calmly and professionally under pressure resolving conflicts between both customers and staff.
- Oversaw store operations by counting cash drawers, reviewing equipment, management, and supervising staff.
Head Cashier
ModeChoc
06.2018 - 08.2021
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Provided comprehensive training to new cashiers that resulted in increased productivity.
- Provided excellent customer service to ensure customer satisfaction and loyalty.
Volunteer Soccer Coach
Ecole L’Odyssee
08.2019 - 10.2019
- Promoted a safe, positive environment for players to grow both athletically and personally through mentoring efforts.
Education
No Degree - Massage Therapy
Eastern College
Moncton06-2025
Eastern College Massage Therapy Clinic -
Eastern College
Moncton06-2025
High School Diploma -
Ecole L’Odyssee
Moncton, NB06-2019
Skills
- Time management
- Verbal and written communication
- Problem solving
- Customer service
- Professionalism and ethics
- Deep tissue massage
- Swedish massage
- CPR certified
Accomplishments
- Provincial champions in 2015 leading to nationals.
- Multiple player of the game awards.
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Receptionist
Back To Wellness Therapeutic Clinic
05.2024 - Current
Key Holder
ModeChoc
05.2023 - Current
Volunteer Soccer Coach
Ecole L’Odyssee
08.2019 - 10.2019
Head Cashier
ModeChoc
06.2018 - 08.2021
No Degree - Massage Therapy
Eastern College
Eastern College Massage Therapy Clinic -
Eastern College
High School Diploma -
Ecole L’Odyssee
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