Summary
Overview
Work History
Skills
Languages
Timeline
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Megan Laing

Candiac,QC

Summary

Meticulous team player, eager to learn and excited to bring a diverse background to a growing organization.

Committed to maintaining highest standards of work along with strong communication skills, multitasking abilities and extensive comprehension for maintaining confidentiality. Expect a positive and solution oriented mindset, creative energy and an inclusive approach, ready to help the team achieve company goals.

Overview

19
19
years of professional experience

Work History

Surgical Assistant

Lasik MD
08.2021 - Current
  • Improved patient outcomes by providing precise surgical assistance during various procedures.
  • Contributed to successful surgeries, anticipating surgeon needs and promptly delivering instruments.
  • Collaborated with interdisciplinary teams for optimal patient care before, during, and after surgery.
  • Provided compassionate care to patients throughout their surgical experience, easing anxiety and ensuring comfort.
  • Ensured adherence to regulatory standards by following established guidelines for infection control, waste disposal, and equipment usage.
  • Supported a high standard of care by assisting in audits, staff training sessions, and departmental meetings as needed.
  • Provided mentorship to new Surgical Assistants in order to maintain high levels of competency within the team.
  • Member of the Diversity and Inclusion committee, collaborating to create new company wide initiatives.

Team Leader

Lululemon Athletica
11.2012 - 07.2021
  • Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
  • Streamlined communication within the team for better collaboration and decision making.
  • Lead group interviews for the hiring process and onboarding of new hires.
  • Empowered employees to take ownership of their roles by delegating tasks appropriately, resulting in heightened job satisfaction.
  • Conducted regular performance reviews, providing constructive feedback and coaching to facilitate continuous improvement among employees.
  • Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
  • Boosted employee morale through regular recognition of outstanding work and providing opportunities for professional growth.
  • Recruited and trained high-performing team members, maintaining optimized customer service.

Assistant Center Director

Lasik Md
01.2007 - 09.2010
  • Enhanced patient care by establishing strong relationships with medical professionals, including physicians, nurses, and technicians.
  • Developed comprehensive employee training programs to enhance staff performance and improve overall office procedures.
  • Managed daily administrative tasks to ensure smooth operations within the medical office environment.
  • Coordinated regular staff meetings to address challenges, discuss solutions, and share best practices within the team.
  • Maintained strict confidentiality of sensitive patient information.
  • Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
  • Developed close working relationships with front office and back office staff.
  • Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.

Surgical Assistant

Lasik MD
06.2005 - 01.2007

Skills

  • Problem Solving
  • Emotional Intelligence
  • Interpersonal Skills
  • Strong Work Ethic
  • Attention to Detail
  • Effective Multitasking
  • Decision Making Competence
  • Diversity and Inclusion
  • Verbal and Written Communication

Languages

English
Native or Bilingual
French
Native or Bilingual
Spanish
Limited Working

Timeline

Surgical Assistant

Lasik MD
08.2021 - Current

Team Leader

Lululemon Athletica
11.2012 - 07.2021

Assistant Center Director

Lasik Md
01.2007 - 09.2010

Surgical Assistant

Lasik MD
06.2005 - 01.2007

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Megan Laing