Megan Keen
Summary
Chiropractic Assistant with a passion for supporting the improvement of overall physical health and well-being. Offering one year of patient interaction, appointment scheduling and billing/insurance verification. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy, including developing all social media content.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Chiropractic Assistant
Foundation Chiropractic
06.2023 - Current
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Prepared examination rooms with the necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
- Managed billing processes accurately and efficiently, ensuring prompt payments from insurance companies and patients.
- Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
- Maintained office website and social media to promote business and advertise products and treatment plans.
Chiropractic Intern
Foundation Chiropractic
03.2023 - 06.2023
- Maintained detailed records of patient progress, ensuring continuity of care throughout the course of treatment.
- Educated patients on the importance of proper posture, exercise routines, and overall wellness to promote long-term health benefits.
- Participated in professional development opportunities to stay current on industry trends and best practices in chiropractic care.
- Assisted senior chiropractors in performing spinal adjustments increasing precision while minimizing discomfort.
- Assisted chiropractor during patient exams to implement treatment plans quickly.
- Maintained office website and social media to promote business and advertise products.
- Conducted patient history reviews and physical, neurological and orthopedic examinations to assess conditions and present disorders.
Chiropractic Intern
Palmer Chiropractic Clinic
02.2022 - 03.2023
- Increased patient satisfaction with efficient scheduling, timely consultations, and consistent follow-up appointments.
- Maintained detailed records of patient progress, ensuring continuity of care throughout the course of treatment.
- Assisted in decreasing recovery time for patients through the application of therapeutic exercises and modalities.
- Enhanced patient comfort by implementing gentle chiropractic techniques and personalized treatment plans.
- Performed diagnostic imaging studies, aiding in accurate diagnosis and effective treatment plans for various musculoskeletal conditions.
- Delivered informative presentations at community events, promoting awareness of holistic health approaches and the benefits of chiropractic care.
- Utilized evidence-based practices to provide high-quality chiropractic care, resulting in positive patient feedback and repeat visits.
Front Desk Staff - Bittner Recreation Centre
Palmer College Of Chiropractic
03.2019 - 10.2022
- Enhanced guest satisfaction by providing efficient check-in and check-out processes.
- Contributed to team morale through effective collaboration techniques that fostered a positive work environment for all front desk staff members.
- Maintained a clean and welcoming lobby area, contributing to a positive first impression for visitors.
- Collaborated with housekeeping staff to ensure facilities remained clean and organized.
Student Athletic Trainer
University Of Saskatchewan
09.2015 - 03.2017
- Communicated with head trainer and doctors about patient needs.
- Developed strong rapport with student-athletes, fostering trust and open communication regarding their health status or concerns.
- Prescribed treatments such as rest, ice, compression, and elevation.
- Collaborated with other athletic trainers to share knowledge and develop best practices for the overall improvement of the sports program's health and safety standards.
- Assisted in coordinating sports medicine services at home events, ensuring timely access to medical assistance when needed.
- Provided emergency care, first aid and initial evaluations for any injury occurring on the court or during practice.
Education
Doctor of Chiropractic -
Palmer College of Chiropractic
Davenport, IA06.2023
Bachelor of Science - Kinesiology
University of Saskatchewan
Saskatoon, SK06.2018
High School Diploma -
Centennial Collegiate
Saskatoon, SK06.2013
Skills
Scheduling Appointments
Pleasant Telephone Etiquette
Insurance Billing
Medical Terminology
Patient Flow Management
Chiropractic Techniques Knowledge
First Aid and CPR Certification
Professionalism and Ethics
Effective written and verbal communication
Detail-oriented approach
Electronic Health Records Handling
Social Media & Content Scheduling
Certification
First Aid & CPR/AED Level C (March 2024-2027)
Timeline
Chiropractic Assistant
Foundation Chiropractic
06.2023 - Current
Chiropractic Intern
Foundation Chiropractic
03.2023 - 06.2023
Chiropractic Intern
Palmer Chiropractic Clinic
02.2022 - 03.2023
Front Desk Staff - Bittner Recreation Centre
Palmer College Of Chiropractic
03.2019 - 10.2022
Student Athletic Trainer
University Of Saskatchewan
09.2015 - 03.2017
Doctor of Chiropractic -
Palmer College of Chiropractic
Bachelor of Science - Kinesiology
University of Saskatchewan
High School Diploma -
Centennial Collegiate
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