Megan Johnston
Westlock,AB
Summary
Dedicated, hardworking with extensive daily planning and operations experience. Skilled in staff and management training and development. Organized, dependable and reliable at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Farm Hand
Chelsea Pellerin/Richard Geiger
01.1998 - 08.2019
- Assisted repair of fences, barns, sheds, or other infrastructure necessary for successful farm operation.
- Carried out daily farm tasks such as feeding animals, and cleaning pens to ensure animal health and welfare.
- Checked farmland for issues in need of attention, such as fences to fix.
- Operated various farm machinery including tractors, discs, haybine etc
- Used grease guns and oil cans to lubricate and adjust farm equipment.
- Ensured proper animal care by administering medications, vaccinations, or treatments.
- Rotated animals between grazing areas to provide enough access to food.
- Examined animals for signs of sickness and overall herd health.
- Herded livestock using ATVs.
- Dipped or bathed animals with appropriate applications to control parasites.
- Patrolled grazing fields using ATVs to monitor animals and determine movement, care or health-related needs.
Restaurant Manager
McDonald's Restaurant
05.2008 - 06.2018
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Correctly calculated inventory and ordered appropriate supplies.
- Tracked daily sales transactions for accurate and updated financial reporting.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Conducted performance evaluations for managers, identifying areas of improvement while recognizing outstanding achievements as well.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Ensured compliance with local health department regulations through regular staff training sessions and health inspections.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Mentored and developed staff members for career advancement opportunities, leading to a more skilled and motivated team.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Analyzed sales data to identify trends and adjust scheduling accordingly.
Assistant Manager
McDonald's Restaurant
02.2005 - 05.2008
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Crew Member
McDonald's Restaurant
06.2002 - 02.2005
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
R.F Staples
Westlock, AB06.2002
Skills
- Operations Management
- Organization and prioritization
- Passion for customer satisfaction
- Problem-Solving
- Reliable and Responsible
- Staff Management
Certification
Currently enrolled for certification of level 1 ECE.
Additional Information
References
- Perry Rebagliati previous Owner/Operator Westlock McDonalds: perry.rebagliati@post.mcdonalds.ca
- Teri Rebagliati previous Owner/Operator Westlock McDonalds: TLREBAG@SHAW.CA
- Chelsea Pellerin Owner/Operator Geiger Farms 7803076617 or Geiger1@ualberta.ca
Timeline
Restaurant Manager
McDonald's Restaurant
05.2008 - 06.2018
Assistant Manager
McDonald's Restaurant
02.2005 - 05.2008
Crew Member
McDonald's Restaurant
06.2002 - 02.2005
Farm Hand
Chelsea Pellerin/Richard Geiger
01.1998 - 08.2019
R.F Staples
Currently enrolled for certification of level 1 ECE.
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