Megan Law
Waterford ,NB
Summary
Dynamic professional with a proven track record in project management and partnership development, notably at Poley Mountain Resorts. Skilled in coordinating operations and enhancing customer service,I excel in creative direction and team building. Demonstrated ability to improve customer loyalty and maximize brand exposure, showcasing both hard and soft skills essential for high-level performance.
Overview
12
12
years of professional experience
Work History
Studio Manager
Spin North Sussex
09.2023 - Current
- Coordinated daily studio operations, including scheduling, staff management and customer service.
- Ensure all bikes are in peak condition, tuning and regular maintenance.
- Coordinate events
Marketing Manager
Poley Mountain Resorts
11.2022 - 07.2023
- Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.
- Improved customer loyalty by implementing effective email marketing campaigns and personalized offers.
- Negotiated partnerships with key influencers, maximizing brand exposure in target markets.
- Post daily ski trail reports online, giving the public notice of what to expect on the hill
- Create and host events
Phlebotomist
Canadian Blood Services
05.2016 - 06.2021
- Demonstrated adaptability by effectively performing blood draws on diverse donors.
- Perform Quality assurance checks on all product collected.
- Packaged and shipped specimens to Hospitals.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Screen donors prior to blood collection to ensure donor and recipient safety.
Key Holder
Bowlarama
02.2014 - 08.2015
- Responsible for opening/closing of building
- Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
- Oversaw store operations by counting cash drawers, VLT machines, reviewing equipment management, and supervising staff.
- Perform end of month tasks and conduct quality assurance check on machines.
Crew Member
McDonald's Restaurant
04.2013 - 02.2015
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Worked well with teammates and accepted coaching from management team.
Education
Diploma - Medical Laboratory Sciance
Oulton Collage
Moncton, NB06-2016
High School Diploma -
Bathurst High School
Bathurst06-2014
Skills
- Creative direction
- Project scheduling
- Project management
- Partnership development
- Customer service
- Reliable
- Team builder
- Independent
Timeline
Studio Manager
Spin North Sussex
09.2023 - Current
Marketing Manager
Poley Mountain Resorts
11.2022 - 07.2023
Phlebotomist
Canadian Blood Services
05.2016 - 06.2021
Key Holder
Bowlarama
02.2014 - 08.2015
Crew Member
McDonald's Restaurant
04.2013 - 02.2015
Diploma - Medical Laboratory Sciance
Oulton Collage
High School Diploma -
Bathurst High School
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