Megan Jensen
Calgary
Summary
Creative and skilled Hairdresser with experience in providing modern, stylish, and classic haircuts and color services. Possess strong ability to understand client needs and deliver results that enhance natural beauty. Known for maintaining salon cleanliness and contributing positively to workplace atmosphere. Successfully increased client retention through excellent service and effective communication skills.
Overview
6
6
years of professional experience
6069
6069
years of post-secondary education
Work History
Hairstylist
First Choice Hair
Calgary
03.2024 - Current
- Demonstrated proficiency in various cutting, coloring, and styling techniques.
- Educated clients on hair care products and maintenance routines.
- Collaborated with team members to create a welcoming salon atmosphere.
- Provided consultations to clients about their desired hairstyle and hair care needs.
- Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
- Developed relationships with new clients through referrals from existing customers.
- Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.
- Sold conditioner, shampoo, hair treatment, and styling products to educate clients on proper hair care.
Manager + Budtender
13TH Floor Cannabis
08.2022 - 11.2023
- Maintained AGLC guidelines
- Handle AGLC Inspections
- Assisted with Product orders, inventory and online delivery
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Managed senior-level personnel working in marketing and sales capacities.
- Onboarded new employees with training and new hire documentation.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maximized performance by monitoring daily activities and mentoring team members.
Receptionist + Assistant
Jemini Hair Artistry
06.2022 - 08.2022
- Contributed to positive employee morale by assisting colleagues when needed, demonstrating flexibility in adapting to changing priorities or schedules.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Responded to inquiries from callers seeking information.
- Answered phone promptly and directed incoming calls to correct offices.
- Assisted with onboarding new clients and securing paperwork completion.
- Assisted stylists with shampoos, seating clients, blow dries and extensions removal
- Confirmed appointments, communicated with clients, and updated client records.
Retail Associate
Ice Vape + Wild Bloom Cannabis
04.2020 - 02.2021
- Developed strong rapport with customers and created positive impression of business.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Streamlined store operations by organizing merchandise displays for optimal visibility and accessibility.
- Helped maintain the store''s online presence, updating product listings and responding to customer inquiries through various digital channels.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Developed strong rapport with customers through active engagement and attentive listening, fostering loyalty and repeat business.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Followed AGLC guidelines
Education
Red Seal Hairstylist
01.2024 - 03.2026
Cosmetology Certificate -
MC College
Calgary, ABHair Removal Certificate -
MC College
Calgary, ABHigh School Diploma -
Discovering Choices
Calgary, ABSkills
- Decision-Making
- Verbal and written communication
- Marketing
- Good Judgment
- Customer Relations
- Problem-Solving
- Hair coloring
- Hair cutting
- Client consultations
- Product sales
- Customer engagement
- Time management
Skills
- Professional and Courteous
- Teamwork and Collaboration
- Task Delegation
- Goal Setting
Languages
English
Volunteer
Hairstylist - Big Brothers Big Sisters
- Styled Prospect students hair and answered questions about the cosmetology program
Attended with MC College
Hairstylist - RESET
- Cut and styled hair for women in need
Attended with MC College
Timeline
Hairstylist
First Choice Hair
03.2024 - Current
Red Seal Hairstylist
01.2024 - 03.2026
Manager + Budtender
13TH Floor Cannabis
08.2022 - 11.2023
Receptionist + Assistant
Jemini Hair Artistry
06.2022 - 08.2022
Retail Associate
Ice Vape + Wild Bloom Cannabis
04.2020 - 02.2021
Cosmetology Certificate -
MC College
Hair Removal Certificate -
MC College
High School Diploma -
Discovering Choices