- Camping
- Kayaking
- Running, Spartan Races
- Road Trips
- Home DIY Projects
Megan Healy
Fresno
Summary
Highly organized and detail-oriented administrative professional with 8 years of experience in office management and support roles. Adept at fostering positive relationships with staff, students, and the community. Passionate about ensuring seamless administrative support to bring the best educational experience to the students.
Overview
9
9
years of professional experience
Work History
Office Manager
Fresno Gymnastics Center
07.2023 - Current
- Manage daily operations
- recruitment, interviewing, onboarding, training and development of staff.
- Conducting performance interviews to maintain a high standard of service.
- Liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Manage registrations and scheduling of clients
- Address client inquiries or concerns via phone calls or email correspondence.
- Dissolving conflict with clients and staff
- Handle billing and payments, and maintain accurate records.
- Plan, organize, and execute events throughout the year, including multiple week long camps, annual events, clinician visits, field trips, and birthday parties.
- Ordering of supplies
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
Owner
Robin's Nest Events
01.2016 - 07.2023
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw all aspects of event creation and management
- Develop creative concepts, ensure seamless execution
- Managed budgets effectively, optimizing allocation of resources to maximize event impact.
- Coordinated florists, photographers, musicians, and catering for events.
- Ensured smooth event transition with thorough pre-event walkthrough and detailed day-of coordination efforts.
- Created memorable experiences for guests through immersive entertainment options at various events.
Education
Associate of Arts -
Reedley College
Reedley, CA12-2010
High School Diploma -
Clovis High School
Clovis, CA06-2005
Skills
- Customer experience
- Office management
- Event Coordination
- Workflow planning
- Scheduling and calendar management
- Conflict management
- Hiring and training
- Staff training
Interests
Timeline
Office Manager
Fresno Gymnastics Center
07.2023 - Current
Owner
Robin's Nest Events
01.2016 - 07.2023
Associate of Arts -
Reedley College
High School Diploma -
Clovis High School
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