Summary
Overview
Work History
Education
Skills
Certification
References
Affiliations
Accomplishments
Volunteering
Timeline
Generic

Megan Gichard

Welland,Ontario

Summary

I'm a highly motivated individual who possesses a strong work ethic, and a team-player attitude. I'm committed to providing outstanding customer service and maintaining a clean, organized environment. I'm an enthusiastic individual and am eager to contribute to business by bringing reliability, combined with a focus on customer satisfaction and teamwork. I am consistently seeking learning opportunities. I thrive in demanding work environments where I am challenged mentally and physically, and am given the opportunity to serve and help other people.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Bartender/Maintenance Deckhand

Port Dalhousie Cruislines
St. Catharines, Ontario
06.2025 - 08.2025
  • Trained new bartenders on company procedures and drink preparation techniques.
  • Monitored guest behavior, ensuring compliance with safety and alcohol policies.
  • Poured wine, beer, and cocktails for patrons.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Assisted in loading and unloading cargo from vessels efficiently.
  • Maintained deck cleanliness and organized equipment for safety.
  • Followed safety protocols during mooring and anchoring operations.

Crew Member

Pita Pit
Welland, ON
07.2023 - 01.2025
  • Performed cashier duties such as accepting payments, issuing change, and counting money back to customers.
  • Performed cleaning duties such as sweeping, mopping, and washing dishes to keep equipment and facilities sanitary.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.
  • Maintained cleanliness of workstations and dining areas throughout shifts.

Hostess

Stacked Pancake and Breakfast House
Welland, Ontario
09.2020 - 06.2023
  • Assisted in seating guests, and managing the wait list.
  • Monitored the cleanliness of common areas and dining rooms to maintain a neat and welcoming establishment.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Monitored customer satisfaction levels throughout their meal experience.

Sales Associate

Boathouse
Welland, Ontario
06.2022 - 10.2022
  • Utilized active listening techniques to identify customer needs, and provided appropriate solutions.
  • Followed the checklist to complete the retail store's opening and closing activities.
  • Opened and closed cash registers, balanced cash drawers, and made deposits.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Answered store and merchandise questions and led customers to wanted items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.

Education

Graduate Certificate - Fire Science

Lambton College of Applied Arts And Technology
Sarnia, ON
06-2026

Graduate Certificate - Pre-Service Firefighter

Lambton College
Sarnia, ON
06-2025

High School Diploma -

Welland Centennial Secondary School
Welland, ON
06-2024

Skills

  • Leadership qualities
  • Self-discipline
  • Multitasking
  • Initiative and self-motivation
  • Teamwork and collaboration
  • Stress management
  • Fire safety protocols
  • Beverage preparation
  • Outstanding customer service

Certification

  • Canadian Red Cross Standard First Aid and CPR certificiation
  • Canadian Red Cross Emergency Responder certification
  • Ontario Fire Marshall Hazmat Awareness level certification
  • Ontario Fire Marshall Firefighter I certification
  • Ontario Fire Marshal Firefighter II certification
  • Smart serve certification
  • G license

References

References available upon request

Affiliations

  • Physical fitness ( Running, Weightlifting, Yoga)
  • Camping
  • Hiking
  • Volunteering

Accomplishments

  • Graduated highschool with honors in 2024
  • Bronze medal in Firefit competition at Camp Molly's female firefighter camp
  • Graduated Pre- Fire program with a 3.5 GPA

Volunteering

  • Volunteered at the concessions stand for highschool track meets to raise money for the schools sports teams
  • Volunteered serving and cooking dinner at school award banquets
  • Volunteered at Lambton College's open house and provided program specific information to aspiring individuals
  • Volunteered at the Brooke Alvinston annual Firefighter Maple Syrup festival selling maple syrup
  • Volunteered dog sitting and baby sitting

Timeline

Bartender/Maintenance Deckhand

Port Dalhousie Cruislines
06.2025 - 08.2025

Crew Member

Pita Pit
07.2023 - 01.2025

Sales Associate

Boathouse
06.2022 - 10.2022

Hostess

Stacked Pancake and Breakfast House
09.2020 - 06.2023

Graduate Certificate - Fire Science

Lambton College of Applied Arts And Technology

Graduate Certificate - Pre-Service Firefighter

Lambton College

High School Diploma -

Welland Centennial Secondary School

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Megan Gichard