Megan George
Surrey,BC
Summary
Energetic and personable hospitality professional with 3+ years of experience as a hostess and server. Skilled in creating a welcoming atmosphere, managing reservations, and delivering prompt, attentive service. Adept at multitasking in fast-paced environments while ensuring guest satisfaction and repeat business.
Overview
13
13
years of professional experience
3
3
Certifications
Work History
Manager
Simply island grilled corn
Surrey, British Columbia
01.2024 - Current
- Supervised daily operations of food preparation and service to ensure quality and efficiency.
- Trained staff on food safety and customer service standards.
- Managed inventory levels to ensure product availability and minimize waste.
- Developed staff schedules that maximized coverage and efficiency during peak hours.
- Coordinated marketing activities to effectively promote seasonal menu items, increasing customer engagement.
- Resolved customer complaints promptly to enhance dining experience.
- Implemented quality control measures for food presentation and taste consistency.
- Collaborated with suppliers to maintain high-quality ingredient sourcing.
Server/ Hostess
Taste of jamaica
Surrey, BC
10.2012 - 02.2021
- Delivered exceptional customer service, enhancing guest experience in fast-paced dining environment.
- Took and processed food and beverage orders accurately and efficiently.
- Ensured cleanliness and organization of dining area and service stations, contributing to a welcoming atmosphere.
- Supported training of new staff on restaurant policies and procedures.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Processed cash transactions and payments accurately, maintaining financial integrity.
- Provided excellent customer service to ensure satisfaction.
Cashier
Tim hortons
Surrey, British Columbia
01.2016 - 03.2017
- Processed customer transactions efficiently and accurately.
- Maintained cash register, ensuring accuracy in cash handling and transaction integrity.
- Assisted customers with product inquiries and store navigation.
- Processed returns and exchanges in compliance with store policies, enhancing customer satisfaction.
- Collaborated with team members to enhance customer service experience, fostering a positive shopping environment.
- Managed inventory levels at the register and communicated needs to management.
Education
Executive Office Administrator
Sprott shaw
Surrey01-2021
Health Care Attendant
Sprott Shaw College
Surrey01-2014
Skills
- Operational leadership
- Inventory management
- Quality control
- Food safety
- Customer complaints resolution
- Staff training
Certification
Food safe Level 1
Timeline
Manager
Simply island grilled corn
01.2024 - Current
Cashier
Tim hortons
01.2016 - 03.2017
Server/ Hostess
Taste of jamaica
10.2012 - 02.2021
Executive Office Administrator
Sprott shaw
Health Care Attendant
Sprott Shaw College