Megan Gaddis
Durham
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
13
13
years of professional experience
Work History
Membership Coordinator
Chico Chamber of Commerce
06.2022 - 04.2025
- Maintained accurate records of memberships, ensuring timely renewal reminders were sent to prevent lapses in subscriptions.
- Increased new member sign-ups by designing compelling marketing materials and promoting membership benefits in various channels.
- Provided exceptional customer service to both prospective and current members, resolving issues promptly and professionally.
- Trained new staff members on membership processes, systems, and best practices, ensuring a seamless transition and consistent service quality for members.
- Conducted periodic surveys to gather member feedback and strategize improvements based on the insights gained.
- Maintained membership database, ensuring that all information was current and accurate.
- Strengthened relationships with existing members by conducting regular check-ins and addressing their concerns efficiently.
- Prepared marketing materials that would be sent out to members, which detailed new events, promotions, and activities that were coming up.
- Enhanced event attendance through meticulous planning and promotion of engaging activities for members.
- Structured, coordinated, and hosted the Chamber's key monthly events (5), as well as specialty events, including ribbon cuttings, anniversary celebrations, the Summer Event, and the Annual Dinner & Business Awards Ceremony - the largest and most high-profile events of the year.
- Built talented team through hiring and training new associates.
- Developed and implemented standard operating procedures (SOPs) for multiple roles across the organization, ensuring seamless operations during periods of staffing gaps.
- Successfully managed the Chamber's operations as the sole employee in a fast-paced, dynamic environment, keeping services running smoothly.
- revitalized the Chico Chamber's Young Professionals Organization (YPO), achieving record membership engagement and profitability for the first time in Chamber history.
- Took on multiple roles, including Membership Coordinator, Administrator, Events & Communications Coordinator, and Training Coordinator for new hires, including two CEOs.
- More details available upon request.
Director of Resource Development
The Arc of Butte County
10.2019 - 08.2022
- Crafted compelling proposals for corporate sponsorships, securing vital support for ongoing programming needs.
- Restructured and managed successful fundraising efforts to ensure a future for Arc services.
- Conducted comprehensive research and wrote successful grant proposals, securing a new and sustainable funding from various sources for essential programs and projects.
- Led volunteer recruitment efforts to build a dedicated corps of supporters who could assist in carrying out key fundraising activities.
- Monitored industry trends to identify opportunities for innovation within the nonprofit sector''s fundraising landscape.
- Boosted fundraising efforts by spearheading strategic partnerships and donor cultivation initiatives.
- Oversaw event planning and execution for high-profile fundraisers, maximizing both attendance and revenue generation.
- Established metrics-driven approaches to track progress towards resource development goals, ensuring timely adjustments as needed.
- Ensured alignment between resource development strategies and overall organizational priorities by working closely with leadership team members.
- Maintained professional working relationships with individuals from various outside organizations to support targeted event planning and execution.
- Successfully solicited major gifts from individuals, foundations, and corporations to advance organizational objectives.
- Collaborated with Board members on fundraising initiatives, fostering strong relationships and support for the organization''s mission.
- Developed targeted marketing materials that effectively communicated the impact of donors'' contributions on the organization''s mission.
- Evaluated potential software platforms designed specifically for nonprofit organizations' resource management needs; ultimately selected and implemented the most suitable option.
- Streamlined internal processes related to gift processing and acknowledgements, enhancing efficiency while reducing errors.
- Designed and edited promotional publications such as brochures.
- Oversaw and enhanced public relations and fundraising programs.
Website Consultant - Sales
DK Web Design
06.2018 - 10.2019
- Served as the primary sales consultant for a web design and development company, specializing in guiding potential and returning customers through the selection of the ideal website platform based on their business needs and industry.
- Developed expertise in various website platforms and technologies, effectively communicating the pros and cons of each to clients to ensure a tailored solution.
- Worked with a diverse range of businesses, from small startups to large enterprises, providing customized recommendations that supported their unique goals and growth.
- Built strong relationships with clients, taking the time to understand their business journey, objectives, and vision, ensuring alignment with web solutions that would drive success.
- Helped businesses craft their digital presence by accurately portraying their brand story, products, and services, ensuring they stood out in an increasingly tech-driven marketplace.
- Supported clients through the entire process — from initial consultation to post-launch — ensuring smooth project execution and long-term satisfaction.
- Acted as the key representative in various community networking and connection organizations, significantly increasing brand awareness and driving new client acquisition, exceeding company goals and objectives.
Social Media & Marketing Manager
The Rawbar Restaurant
02.2016 - 02.2018
- Led the creation, development, and distribution of the monthly restaurant newsletter, ensuring engaging content that aligned with brand messaging and promoted key events, specials, and promotions.
- Planned and executed targeted restaurant promotions, driving customer engagement and increasing foot traffic through strategic marketing initiatives.
- Managed and updated company social media platforms (Instagram, Facebook, etc.), curating content that enhanced brand presence, engaged followers, and promoted daily specials and events.
- Designed and produced various promotional materials, including posters, flyers, banners, and branded merchandise, to visually communicate restaurant offerings and boost customer awareness.
- Leveraged position within the restaurant to organize and lead community-focused fundraising initiatives, supporting relevant local and global causes while strengthening the restaurant's reputation and connection to the community.
- Monitored and analyzed marketing campaign performance, making data-driven adjustments to improve engagement and drive ROI.
Restaurant Manager - Food Service Provider
The Rawbar Restaurant
08.2012 - 02.2016
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- More details available upon request.
Director of Community Outreach
Community Legal Information Center
01.2012 - 05.2013
- The Community Legal Information Center (CLIC) is a student-run, non-profit organization through CSU Chico that provides legal information to the public free of cost.
- Further details will be provided upon request.
Education
Bachelor of Science - Criminal Justice
California State University, Chico
Chico, CA05-2013
High School Diploma -
Rocklin High School
Rocklin, CA06-2008
Skills
- Verbal and written communication
- Relationship building and rapport
- Community engagement
- Sales strategy
- Partnership development
- Customer relations
- Prospect engagement
- Project management
- Sales and upselling
- Adaptability
- Product knowledge
- Self motivation
Affiliations
- Explore Butte County - Board of Director (2024-2026)
- Business Network International (BNI) - Various positions, including Membership Facilitator & Secretary/Treasurer (2013-2022)
Timeline
Membership Coordinator
Chico Chamber of Commerce
06.2022 - 04.2025
Director of Resource Development
The Arc of Butte County
10.2019 - 08.2022
Website Consultant - Sales
DK Web Design
06.2018 - 10.2019
Social Media & Marketing Manager
The Rawbar Restaurant
02.2016 - 02.2018
Restaurant Manager - Food Service Provider
The Rawbar Restaurant
08.2012 - 02.2016
Director of Community Outreach
Community Legal Information Center
01.2012 - 05.2013
Bachelor of Science - Criminal Justice
California State University, Chico
High School Diploma -
Rocklin High School
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