Summary
Overview
Work History
Education
Skills
Certification
Timeline
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MEGAN FALKNER

Redding

Summary

Administrative professional with strong foundation in operational support and office management. Known for reliability and adaptability in fast-paced environments, contributing to seamless team collaboration and goal achievement. Proficient in multitasking and maintaining positive office atmosphere.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Administrative Support Assistant

Forest Service
08.2024 - Current
  • Independently ran houseboat program (Recreation Occupancy Vessel) out of the Shasta Lake Ranger Station for 600 houseboats for Shasta Lake and 100 houseboats for Trinity Lake
  • Created houseboat permits using NRM’s application SUDS
  • Entered inspections into SUDS and ensured houseboat’s compliance with permit requirements
  • Scheduled on-site inspections for 8 different marinas and two separate lakes during a 2-month period
  • Acted as the representing officer for any houseboat related questions, answered questions from individuals that come into the office and individuals that call our office phone
  • Amended permits when houseboat owners bought a new vessel, collected the needed documents and reached out if documentation was missing.
  • Kept track of individuals that needed stickers, obtained DMV registration from houseboat owners and sent out their stickers to ensure compliance with their permit
  • Independently ran and oversaw Outfitter & Guide Program for the Shasta Lake NRA
  • Coordinated with Outfitter and Guide permit holders to make sure medical certification and insurance was up to date
  • Created permits for outfitter and guides in SUDS and issued bills respectively
  • Created operation and maintenance plans for outfitter and guides and ensured that permit holder was in compliance
  • USFS Supervisor: Amber Machado, amber.machado@usda.gov , 530-510-3015, Okay to Contact
  • GS-0301-05
  • Full Time – 40 hours a week

Forestry Technician

Forest Service
06.2023 - 08.2024
  • Assisted in a variety of projects across the forest including executing timber sales and service contracts.
  • Interprets and explains timber sale contract provisions to the contractor.
  • Made sure contractor followed fire and safety protocols and informed supervisor of problems that influence other forest resources or the accuracy of marking and scaling.
  • Monitors timber sale operations according to contract requirements and conditions as well as inspect timber sale areas for compliance with contract clauses governing location and construction of non-system roads, fire prevention, personal safety precautions, and cutting provisions.
  • Monitored natural resources within timber sale area to ensure logging wasn’t adversely affecting the environment.
  • Assisted the public in answering questions regarding our forest, answered phone calls, and made sure the office has a friendly and welcoming environment.
  • Reads and keeps apprised of organizational and Agency-wide directives and procedures to be aware of changes and new requirements affecting the work of the organization.
  • USFS Supervisor: Tara Jones, tara.jones@usda.gov , 530-623-2121, Okay to Contact
  • GS-0462-05
  • Full Time - 40 hours a week

Forestry Technician

Great Basin Institute
06.2022 - 06.2023
  • Assist with multiple and varied timber projects including fire salvage and green sales. Duties on sale sites included independently marking trees boundary creation for units, and tree plot cruising. Follow guidelines and protocols associated with timber sale guidelines and resource protection measures to make informative decisions regarding which areas would benefit the most from release of encroaching trees as well as cause the least amount of disturbance to the area.
  • Assist with fire salvage sales in numerous burn sites while utilizing GPS tracking on applications such as Field Maps and Avenza and inputting data on AreGIS to map project areas.
  • Receive, review, evaluate projects and work with contracting partners to execute timber sale and efficiently conduct forest restoration by reducing fuel loads in dense areas. Take timber sale administrators on field trips to site specific project areas and alter projects based on collaborative feedback.
  • Work in adverse conditions driving on forest service roads following safety protocols and guidelines in a variety of weather conditions including rain, high heat, and snow.
  • Read and reviewed timber sale contracts and ensured that operator understood contract guidelines.
  • Implemented the direction of forest management plans into timber sales and created units and marked trees that ensured forest resiliency.
  • Identified and located skid trails and landings and marked these areas on an ArcGIS map which was sent to operators.
  • USFS Supervisor: Keli Mcelroy, keli.mcelroy@usda.gov , 530-226-2354, Okay to Contact
  • RAP Supervisor: Richard Furleigh, rfurleigh@thegreatbasininstitute.org , (775) 420-4645, Okay to Contact
  • Resource Assistants Program
  • GS-0462-05
  • Full Time - 40 Hours a week

Dominos Delivery Driver

Dominos Pizza Inc.
06.2020 - 06.2022
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Shop Assistant

University of Oregon
03.2019 - 05.2020
  • Completed daily tasks accurately and on-time to support shop needs.
  • Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
  • Provided excellent customer service, promptly addressing inquiries and resolving issues.
  • Checked incoming orders and organized new stock.
  • Assisted customers in locating items, ensuring a positive shopping experience.
  • Helped managers with daily checklists and last-minute requirements.

Restaurant Hostess

Bailys Restaurant
01.2017 - 06.2018
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.

Education

Bachelor of Science - Environmental Science, Biology

University of Oregon
Eugene, OR
06.2022

Skills

  • Experienced user of Microsoft Excel, PowerPoint, and Word
  • Typing speed 90 words per minute
  • Works well in teams and in a fast-paced environment
  • Familiar with large range of technology and computer programs including GPS and ArcGIS
  • Worked for forest service and have completed required training and background checks
  • Familiar working with and utilizing a variety of field monitoring techniques and equipment
  • Verbal communication
  • File organization
  • Reception duties
  • Scheduling appointments

Certification

  • Defensive driving course completed and Federal government driver’s license (June 2022)
  • Wilderness First Aid Course (December 2022)
  • Silviculture and Fire Ecology (April 2023)
  • USDA Records Management 2023 (June 2023)
  • SUDS Certification and Training
  • NEPA Training at supervisors’ office
  • R5 Special Uses Training at supervisors’ office

Timeline

Administrative Support Assistant

Forest Service
08.2024 - Current

Forestry Technician

Forest Service
06.2023 - 08.2024

Forestry Technician

Great Basin Institute
06.2022 - 06.2023

Dominos Delivery Driver

Dominos Pizza Inc.
06.2020 - 06.2022

Shop Assistant

University of Oregon
03.2019 - 05.2020

Restaurant Hostess

Bailys Restaurant
01.2017 - 06.2018

Bachelor of Science - Environmental Science, Biology

University of Oregon

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MEGAN FALKNER