Megan Escabi
Bakersfield
Summary
Dedicated and proactive professional with a strong work ethic and a team-oriented mindset. Highly organized and punctual, thrives in fast-paced environments and always willing to go the extra mile to ensure customer satisfaction. Known for being hands-on and eager to learn, committed to delivering top-notch results in all job responsibilities.
Overview
10
10
years of professional experience
Work History
Flooring Specialist
Lowe's Home Improvement
Bakersfield, CA
11.2021 - Current
- Serve as an expert, explaining the specifications and features of a product or service to existing or potential customers, with the goal of closing a sale. Provide exceptional consultative services to customers and confirms their needs are met before leaving the store. Responsible for executing orders and projects in multiple areas of focus IE flooring, millworks, appliances, cabinets and other home improvement sales.
Office Assistant
Reddig General Engineering INC
Bakersfield, CA
07.2019 - 04.2020
- Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current. keeping files current. Managed reception and lobby area, greeted visitors and responded to requests for information. Answered phone calls daily and pleasantly welcomed visitors to office. Tracked office stock and maintained inventory in neat and organized fashion. Created and updated spreadsheets to document and report any and all data. Responsible for keeping office clean and stocked with supplies, food etc. Dispatch for job sites, time cards, safety meetings etc.
Team Leader
Tractor Supply Company
Tehachapi, CA
09.2017 - 02.2019
- Greeted and encouraged feedback from customers, using feedback to implement positive changes within store. Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities. Assigned tasks to associates to fit skill levels and maximize team performance. Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability. Trained current employees on additional job positions to maintain coverage of roles at all times. Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits. preparing deposits.
Customer Service Associate
Albertsons
Tehachapi, CA
07.2015 - 09.2017
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication. Documented conversations with customers to track requests, problems and solutions. Met and exceeded productivity targets by handling every interaction with top-notch customer service. Consulted with customers regarding any needs, and addressing concerns. Kept General merchandise stocked and organized on floor and in back Worked in all registers while maintaining the Customer Service desk and floor.
Education
High school diploma -
Tehachapi High School
Tehachapi, CA06.2016
Skills
- Skilled in agricultural practices
- Customer service expertise
- Experienced in overseeing team operations
- Data Entry (1 year)
- Bookkeeping
- Dispatching
- Microsoft Powerpoint
- Microsoft Office
- Skilled in various flooring installations
- Six years of inventory oversight
- Proficient in retail sales
- Strong verbal communication
Timeline
Flooring Specialist
Lowe's Home Improvement
11.2021 - Current
Office Assistant
Reddig General Engineering INC
07.2019 - 04.2020
Team Leader
Tractor Supply Company
09.2017 - 02.2019
Customer Service Associate
Albertsons
07.2015 - 09.2017
High school diploma -
Tehachapi High School