Megan Elliott
Whitby,Canada
Summary
Dynamic and detail-oriented professional with a strong background in healthcare and customer service. Proven ability to enhance office efficiency through exceptional organizational skills and effective communication. Proficient in Microsoft Office, and experienced in data analysis. Dedicated to delivering excellent patient care while fostering positive client relationships.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Office Receptionist
Santé Group HealthCare
08.2024 - Current
- Engaging with multidisciplinary healthcare team to support patient care initiatives
- Multi-tasking to maintain a clean and welcoming environment for incoming patients, while maintaining office productivity.
- Enhancing office efficiency by upholding organized patient records and scheduling appointments accurately.
Customer Service Representative
Kamstra Landscaping
04.2022 - 08.2024
- Delivered friendly and efficient service to customers both in-store and via phone
- Supported office management duties, including handling phone and email communications, scheduling deliveries, and managing inventory.
- Developed strong product knowledge to provide assistance with customer inquiries.
Tutor-Mentor
TutorBright
10.2022 - 07.2024
- Conducted online one-on-one math and science tutoring for children in elementary and high school.
- Planned instructional sessions to accommodate different learning styles and needs of students.
- Established regular communication with parents of tutees to schedule sessions and share progress updates.
Teaching Assistant
Carleton University
01.2024 - 04.2024
- Facilitated activities and tutorials while maintaining classroom behaviour to create a positive learning atmosphere.
- Graded assignments and tests, and provided constructive feedback to help students improve.
Cashier
Foodland Whitby, Pringle Creek
05.2019 - 08.2020
- Operated cash registers while providing friendly and efficient service to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
Bachelor of Science - Neuroscience and Biology
Carleton University
04-2024
Skills
- Proficient in Microsoft Office
- Knowledge of medical terminology
- Excellent interpersonal and communication skills
- Strong organizational skills
- High attention to detail
Community Service & Volunteer Work
- Pegasus Animal Sanctuary, Volunteer Team Lead: 2024-04 to present.
- Start2Finish, Volunteer Youth Coach: 2023-02 to 2024-06
Certification
- Standard First Aid and CPR
- WHMIS
- TPCS CORE 2
Timeline
Medical Office Receptionist
Santé Group HealthCare
08.2024 - Current
Teaching Assistant
Carleton University
01.2024 - 04.2024
Tutor-Mentor
TutorBright
10.2022 - 07.2024
Customer Service Representative
Kamstra Landscaping
04.2022 - 08.2024
Cashier
Foodland Whitby, Pringle Creek
05.2019 - 08.2020
Bachelor of Science - Neuroscience and Biology
Carleton University
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