Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Megan Douglas

Calgary,AB

Summary

Dedicated professional working to provide excellent customer service while adhering to company policies and federal regulations. Efficient and detail-oriented with aptitude for accurate cash handling and guest services while working in fast paced environments.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Dealer/Cashier

Elbow River Casino
06.2005 - Current
  • Educated players about game rules as needed, clarifying any ambiguities or misunderstandings in an approachable manner.
  • Adhered to company and game policies as well as federal regulations.
  • Excited guests through engaging conversation while dealing cards efficiently for seamless game play experience.
  • Managed chips and money transactions with attention to detail to prevent errors.
  • Enforced game rules to maintain fair paly and avoid disputes.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Handled cash with high accuracy and took care to check bills for fraud.

Processing Clerk

CIBC Intria
11.2020 - 10.2021
  • Collaborated with team members to meet tight deadlines, ensuring timely completion of assigned tasks in a fast-paced environment.
  • Assisted cross-functional teams during peak periods, demonstrating flexibility and adaptability in supporting organizational needs.
  • Developed strong working relationships with colleagues through clear communication and effective collaboration on projects.
  • Demonstrated attention to detail while accurately entering alphanumeric data from various source documents into computer systems.
  • Conducted daily audits of cash drawer, ensuring accuracy and compliance with company policies.
  • Balanced cash drawers accurately at the end of each shift.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Counted and packaged currency and coins.
  • Removed mutilated currency from circulation.
  • Counted, verified and handled bank deposits and armored car transactions.

Hair Salon Assistant

Blossom Hair Salon
05.2003 - 09.2005
  • Enhanced client satisfaction by providing exceptional customer service and maintaining a clean salon environment.
  • Managed appointment scheduling and confirmed bookings, resulting in efficient salon operations and minimal wait times for clients.
  • Improved salon efficiency by multitasking various responsibilities such as answering phone calls, greeting clients, and handling payments.
  • Collaborated with fellow team members to maintain a cohesive work environment that fostered growth among staff members.
  • Prepared clients for hair cuts and styles with soothing shampoo work.
  • Assisted hair stylists with colorwork by applying base colors and toners.

Education

High School Diploma -

Lord Beaverbrook High School
Calgary, AB

Skills

  • Knowledge of Handling Payouts
  • Excellent Customer Service
  • Cash Handling
  • Time Management
  • Positive Attitude
  • Professionalism
  • Strong Mathematical Skills
  • Reliability
  • Attention to Detail

Certification

  • AADAC Deal Us In Phase 1
  • AGLC Anti-Money Laundering Certification

Timeline

Processing Clerk

CIBC Intria
11.2020 - 10.2021

Dealer/Cashier

Elbow River Casino
06.2005 - Current

Hair Salon Assistant

Blossom Hair Salon
05.2003 - 09.2005

High School Diploma -

Lord Beaverbrook High School
  • AADAC Deal Us In Phase 1
  • AGLC Anti-Money Laundering Certification

Similar Profiles

CREATE PROFILE
Megan Douglas