Megan DiMillo
Nepean,Canada
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
19
19
years of professional experience
Work History
AI Data Annotator
Outlier
10.2025 - Current
- Conducted comprehensive AI auditing of diverse multimodal data (audio and video), ensuring data integrity, quality control, and compliance with project specifications.
- Executed detailed scene description auditing and precise editing of interleaved video sequences, optimizing content structure for machine learning interpretability.
- Provided specialized conversational training for English language models (LLMs), focusing on improving linguistic nuance, coherence, and fluency in dialogue scenarios.
- Contributed to the foundational AI development lifecycle, leveraging expertise in data annotation and auditing to support model training and building initiatives.
- Learned and adapted quickly to new technology and software applications.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Community Ambassador
Niantic
09.2022 - Current
- Coordinated and implemented numerous meetings, forums and community events.
- Being a liaison between the local Pokemon Go Community and Niantic
- Hosting contests for community members to take part in
- Beta testing new incoming features when required
- Spoke at public events, evangelizing for organizational goals and interests.
AI Data Annotator
MERCOR
11.2025 - 01.2026
- Conducted comprehensive AI auditing of diverse multimodal data (audio and video), ensuring data integrity, quality control, and compliance with project specifications.
- Executed detailed scene description auditing and precise editing of interleaved video sequences, optimizing content structure for machine learning interpretability.
- Provided specialized conversational training for English language models (LLMs), focusing on improving linguistic nuance, coherence, and fluency in dialogue scenarios.
- Contributed to the foundational AI development lifecycle, leveraging expertise in data annotation and auditing to support model training and building initiatives.
- Checked records for accuracy and completeness, and corrected errors.
Search Engine Evaluator
Appen
10.2019 - 09.2024
- Provide feedback on search engine results, ensuring their accuracy and relevance to user queries
- Utilizing strong computer skills and knowledge of search engine algorithms to assess quality and effectiveness of results.
- Provide detailed feedback and analysis to help improve search engine performance and user experience.
- Utilize given tools to document and track my evaluations and findings.
Customer Loyalty Agent
Rogers
05.2007 - 09.2010
- Utilized scripts and other resources to answer customer questions
- Maintained detailed records of customer interactions and transactions
- Processed customer orders accurately and efficiently
- Handled customer service inquiries and complaints in a timely and professional manner
- Applying correct discounts and credits to custom accounts
Education
High School Diploma -
St. Mother Teresa High School
Nepean, ON06.2002
Skills
- Customer Service
- Search Algorithms
- Content evaluation
- Conflict Mediation
- Data Entry
- Web Research
- Email writing
- Customer Relations
- Multitasking
- Friendly, Positive Attitude
- Call Management
- Active Listening
- Problem-solving abilities
- Computer Skills
- Keyword Research
- Document control
- Professionalism
- Resource management
- Communication skills
- Microsoft Office Suite
- Conflict resolution
- Multitasking Abilities
- Data analysis
- Interpersonal skills
- Computer proficiency
- Data entry
- Data accuracy
- Rubric writing
- Prompt generation and auditing
- Voice acting
LANGUAGES
English
Native or Bilingual
Timeline
AI Data Annotator
MERCOR
11.2025 - 01.2026
AI Data Annotator
Outlier
10.2025 - Current
Community Ambassador
Niantic
09.2022 - Current
Search Engine Evaluator
Appen
10.2019 - 09.2024
Customer Loyalty Agent
Rogers
05.2007 - 09.2010
High School Diploma -
St. Mother Teresa High School