Successfully managed daily cash register transactions accurately and efficiently to meet customer demand, allowing for improved customer service and accurate payment records.
Demonstrated high levels of communication and interpersonal skills while resolving customer complaints or concerns in a professional manner, contributing to a positive customer experience.
Assisted in inventory management, ensuring accurate tracking of products, and timely restocking of items.
Collaborated with staff members across all departments to create a positive work atmosphere, and improve overall team performance.
CAMP COUNSELLOR
Wild Life Academy
Orillia, ON
06.2021 - 08.2023
Collaborated with other counselors to provide fun, enriching activities for campers of varying ages, skills, and interests, to improve their experience and allow for camp operations to run smoothly.
Provided clear instructions for activities to deliver fun while maintaining safety.
SKI INSTRUCTOR
Hardwood Ski and Bike
Orillia, ON
12.2021 - 03.2023
Motivated participants through one-on-one instruction and positive feedback, which allowed them to learn the necessary skills to pass the level, as well as improved their motivation and learning skills.
Incorporated games and activities into learning to create a fun environment, and allow participants to communicate and build relationships with each other.
Education
Honours Bachelor of Commerce -
DeGroote School of Business, McMaster University
Hamilton, ON
05.2027
Skills
Experienced in POS Systems
Strong Communication Skills
Decision making
Effective Multitasking
Goal-Oriented
Strong written and verbal communication skills
Innovative Thinking
Analytical Problem Solving
Motivated Team Member
Proficient in Microsoft Excel, Word, and PowerPoint
Certification
Smart Serve
Basic First Aid
References
Available upon request
Extracurricular Activities
Coordinator, Students for Change
Volunteered on the marketing team as well as helped schedule and manage fundraisers and events.