Summary
Overview
Work History
Education
Skills
References
Timeline
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Megan Chung

Toronto,ON

Summary

Senior Contract Administrator at Metrolinx with a track record of managing multi-million-dollar contracts and fostering stakeholder relationships. Expertise in performance tracking and process improvement, delivering innovative solutions while ensuring compliance. Strong communication and critical thinking skills that have contributed to project success and operational efficiency.

Overview

10
10
years of professional experience

Work History

Senior Contract Administrator

Metrolinx
08.2023 - Current
  • Functioned as primary contact for multimillion-dollar Delivery Partner contract.
  • Created effective contract management systems to monitor and report obligations.
  • Directed weekly discussions with Executive Vice President regarding process improvements and risk management.
  • Held compliance meetings with vendors to mediate and resolve disputes effectively.
  • Advised senior management in mitigating risks associated with costs and vendor resources.
  • Discovered cost-saving initiatives through strategic negotiations of contracts.
  • Partnered with cross-functional teams to address contractual matters swiftly.
  • Supervised annual audits to confirm data accuracy and adherence to compliance standards.

Utility Permit Planning Coordinator

Rogers Communications
06.2021 - 08.2023
  • Reviewed permit applications for accuracy prior to submission, ensuring compliance with regulations.
  • Maintained detailed records of permits and associated documents for reference and tracking.
  • Generated weekly reports on permits, identifying escalation risks affecting timelines for teams.
  • Cultivated relationships with municipalities to expedite approvals and enhance collaboration.
  • Processed payments related to permitting activities in accordance with established guidelines.
  • Managed a team of four, conducting weekly updates and training to improve performance.
  • Developed strategies that streamlined existing permitting processes for increased efficiency.
  • Led process improvements by standardizing as-built procedures through stakeholder interviews.

Fibre Coordinator

Rogers Communications
10.2019 - 12.2020
  • Aligned Splice Package output with construction timelines by maintaining key milestones for Fibre Planners.
  • Facilitated status report meetings to gather updates on ongoing and upcoming projects from Design Houses.
  • Processed and tracked purchase orders and invoices, initiating project phases for Design House.
  • Reviewed As-builts to ensure accuracy of Fibre Design for Spatial Input through quality checks.
  • Awarded upgraded temporary position to Planner due to exceptional performance.
  • Developed Fibre routes utilizing Spatial and AutoCAD for effective construction in Commercial/Residential areas.

Construction Coordinator

Rogers Communications
08.2017 - 10.2019
  • Facilitated technician support throughout development and completion stages for 1.2 Uplift and FTTH projects.
  • Managed construction milestones while coordinating with external contractors to ensure project progression.
  • Processed purchase orders, cutover schedules, as-builts, and construction materials efficiently.
  • Engaged with project stakeholders by presenting progress updates and adjusting timelines based on analysis.
  • Reviewed legal documents for construction packages prior to issuance to contractors, including permits and project budgets.
  • Organized and maintained project documents, drawings, specifications and reports.

Locate Coordinator

Rogers Communications
03.2015 - 08.2017
  • Processed over 300 tickets daily by analyzing locate drawings and navigating internal mapping software to protect Rogers infrastructure.
  • Managed and prepared risk documents for damages to city or homeowner property.
  • Maintained reports on contractor work, coordinating with homeowners and excavators to address escalations.
  • Resolved customer complaints in a timely manner while upholding company standards.

Education

BA - Sociology

York University

Skills

  • Interpersonal communication
  • Team collaboration
  • Leadership experience
  • Time management
  • Information organization
  • Adaptability under pressure

References

Available upon request

Timeline

Senior Contract Administrator

Metrolinx
08.2023 - Current

Utility Permit Planning Coordinator

Rogers Communications
06.2021 - 08.2023

Fibre Coordinator

Rogers Communications
10.2019 - 12.2020

Construction Coordinator

Rogers Communications
08.2017 - 10.2019

Locate Coordinator

Rogers Communications
03.2015 - 08.2017

BA - Sociology

York University

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