Megan Cardinal
Edmonton,AB
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Poised indigenous community support worker with experience in service coordination and support. Expert at conducting assessments, developing individualized care plans, and coordinating referrals. Upbeat and encouraging with attention on modeling and coaching appropriate behavior and practices.
Overview
3
3
years of professional experience
Work History
Shipping and Receiving Manager
Hardcore Services
01.2020 - 12.2022
- Collaborated with procurement team members regarding vendor selection criteria based on quality standards as well as competitive pricing structures.
- Created effective communication channels between warehouse staff, management, and customers to address concerns promptly and maintain smooth operations.
- Conducted regular audits of shipping and receiving processes, identifying areas for improvement and implementing corrective actions.
- Developed strong relationships with carriers to negotiate competitive rates and secure timely deliveries.
- Implemented new software systems to automate tracking and documentation of shipments, improving accuracy and reducing manual labor hours spent on paperwork
Community Support Worker
Fort McMurray Friendship Center
01.2021 - 12.2021
- Conducted home visits to assess living conditions and identify potential barriers to client success, recommending modifications as needed for enhanced safety and accessibility.
- Developed personalized care plans, addressing each client's unique needs and goals for improved quality of life.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Advocated for client rights, ensuring equitable access to necessary services and resources across diverse populations.
- Maintained professional development through ongoing training courses, staying current on best practices in work field of community support work.
Education
Bachelor of Early Learning And Community Development - Indigenous Art, Canada
Cdi College
Edmonton, Canada09.2023
High School Diploma -
Athabasca Delta Community School
Fort Chipewyan, AB06.2004
Skills
- Order Fulfillment
- Warehouse Operations
- Freight Management
- Cash Management
- Information Security
- Data Entry
- Customer Service
- Payment Processing
- Service Recommendations
- Client Needs Assessments
- Individualized support
Additional Information
reference available upon request
Timeline
Community Support Worker
Fort McMurray Friendship Center
01.2021 - 12.2021
Shipping and Receiving Manager
Hardcore Services
01.2020 - 12.2022
Bachelor of Early Learning And Community Development - Indigenous Art, Canada
Cdi College
High School Diploma -
Athabasca Delta Community School
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