Summary
Overview
Work History
Education
Skills
Timeline
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Megan Campbell

Discovery Bay,CA

Summary

Dynamic leader with proven expertise in retail operations and team leadership, honed at PetSmart, Pet Food Express and Orchard Supply Hardware. Excelled in enhancing store performance and customer service through effective staff training and development. Skilled in money handling and fostering positive work environments, significantly boosting employee morale and operational efficiency.

Overview

18
18
years of professional experience

Work History

Assistant Store Leader

Petsmart
07.2018 - 02.2025
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.

Store Manager

Pet Food Express
04.2017 - 07.2018
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Enhanced team performance with comprehensive training programs, leading to improved customer service and operational efficiency.

Assistant Store Manager

Orchard Supply Hardware LLC
04.2007 - 04.2017
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.

Education

High School Diploma -

Grads High School
Cupertino, CA
05.2005

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Staff training and development
  • Retail operations

Timeline

Assistant Store Leader

Petsmart
07.2018 - 02.2025

Store Manager

Pet Food Express
04.2017 - 07.2018

Assistant Store Manager

Orchard Supply Hardware LLC
04.2007 - 04.2017

High School Diploma -

Grads High School

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Megan Campbell