Highly attentive to social issues and always evaluating the situation for the best way to advocate for the underserved. Experience in both independent and team-based work,
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
09.2023 - Current
Provided expertise as a "Coffee Master"
Maintained a clean and organized workspace for optimal productivity and safety.
Increased repeat business by providing exceptional customer service and building rapport with patrons.
Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
National Bargaining Committee
Starbucks Workers United
08.2022 - 09.2023
Achieved committee objectives by effectively leading meetings and fostering collaboration among members.
Drafted and Finalized a coherent union contract in collaboration with supervising attorneys and team members.
Collaborated with social media team to ensure positive public perception and increase in support.
Managed successful fundraising campaigns for the organization, utilizing effective marketing strategies and engaging community support.
Attended both in-person and virtual bargaining sessions with Starbucks's corporate lawyers to advocate for the proposed contract.
Head of Organizing Committee
Starbucks Workers United
02.2022 - 09.2023
Implemented a store-wide emergency fund to support employees who were experiencing hardships.
Advocated for a union and successfully gained support from workers to become a legally recognized union despite the union-busting attempts of the company.
Coordinated with sponsors and partners for seamless integration of promotional material during events.
Increased our store's presence in the national campaign.
Barista Trainer
Starbucks
08.2021 - 09.2023
Improved barista skills through one-on-one training sessions and practical demonstrations.
Boosted company reputation by maintaining a clean, efficient, and inviting café environment.
Streamlined workflow processes for better customer service and reduced wait times.
Developed customized training programs tailored to individual barista needs and skill levels.
Blog Writer
Medicine Encompassed
02.2020 - 09.2021
Crafted informational blog articles in the medical field where the intended audience was children underserved communities who were interested in pursuing medicine.
Worked with teams and independently depending on the weight of each assigned task.