Experienced with coordinating complex administrative tasks and managing regional office operations. Utilizes strong organizational skills and effective communication to streamline processes and support team functions. Track record of maintaining meticulous records and fostering efficient office environments.
Overview
2026
2026
years of professional experience
Work History
Regional Administrative Assistant
Pilot Corporation of America
Empowered regional teams by providing them with relevant information and documentation needed for project completion in a timely manner.
Implemented new filing system that improved document retrieval time, increasing overall office productivity.
Maintained inventory of office supplies and placed orders.
Managed filing system, entered data and completed other clerical tasks.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Served as a liaison between departments, facilitating clear communication channels to improve collaboration on projects.
Office Manager/Secretary
Fashion Floor Covering
08.2017 - Current
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
Monitored front areas so that questions could be promptly addressed.
Completed weekly payroll for 6 employees.
Improved office operations by automating client correspondence, record tracking and data communications.
Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Maintained daily report documents, memos and invoices.
Scheduled appointments and conducted follow-up calls to clients.
Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
Personal Caregiver
Self-employeed
11.2015 - 03.2018
Maintained clean, safe, and well-organized patient environment.
Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Ensured client safety by closely monitoring their health conditions and promptly addressing any concerns or emergencies.
Promoted client health by assisting with daily hygiene tasks, medication administration, and regular exercise routines.
Managed household duties for clients, ensuring a clean and organized environment conducive to their wellbeing.
Monitored progress and documented patient health status changes to keep care team updated.
Developed positive relationships with clients by demonstrating empathy, patience, flexibility, which led to increased trust between caregiver and client.
Provided respite care for family caregivers, allowing them to take breaks and focus on personal needs while maintaining a high level of care for their loved one.
Maintained detailed records of client progress, enabling accurate reporting to family members and healthcare professionals involved in their care plan.
Entrusted to handle confidential and sensitive situations in professional matter.
Maintained entire family's schedule and organized events.
Handled incoming mail, bills and invoices and completed appropriate actions.
Quality Assurance Manager / Compliance & Regulations at Pilot Pen Corporation of AmericaQuality Assurance Manager / Compliance & Regulations at Pilot Pen Corporation of America